Highly experienced Sales Associate with exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
10
10
years of professional experience
Work History
Sales Associate
Dillards, Inc
02.2022 - 05.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Engaged with customers to build rapport and loyalty.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Fleet Sales Manager
OTP Leasing
07.2013 - 02.2014
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Managed accounts to retain existing relationships and grow share of business.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Education
Master of Arts - Center of Master’s Training Diploma in Marketing
Kiev National Economic University
Kiev, Ukraine
05.2005
Bachelor of Science - Diploma in Foreign Literature And English Language
Kiev State Linguistic University
Kiev, Ukraine
06.1997
Skills
Cash Handling Accuracy
Listening Skills
Complex Problem-Solving
Product Recommendations
Effective Selling Techniques
Key Account Generation
Multitasking Strengths
Excellent People Skills
Teamwork and Collaboration
Presentations and Demonstrations
Timeline
Sales Associate
Dillards, Inc
02.2022 - 05.2023
Fleet Sales Manager
OTP Leasing
07.2013 - 02.2014
Master of Arts - Center of Master’s Training Diploma in Marketing
Kiev National Economic University
Bachelor of Science - Diploma in Foreign Literature And English Language