MEDIHA COSIC
Twin Falls,ID
Summary
Customer-focused and results-driven Store Manager with over 12 years of leadership, sales, and customer service experience. Proven ability to build high-performing teams, exceed sales goals, and create exceptional customer experiences. Seeking a position where I can contribute my leadership, communication, and customer service skills while continuing to grow professionally.
Overview
11
11
years of professional experience
Work History
Store Manager
Metro by T-Mobile
Twin Falls, ID
11.2017 - Current
- Lead daily retail operations and supervise team performance.
- Hire, train, coach, and develop employees.
- Drive sales growth and consistently achieve performance goals.
- Resolve customer concerns professionally and effectively.
- Manage scheduling, inventory, merchandising, and compliance.
- Maintain high standards of customer satisfaction.
Manager
Magic Car Wash
Twin Falls, ID
07.2015 - 11.2017
- Managed daily operations and employee schedules.
- Handled cash management and deposits.
- Provided outstanding customer service.
Cashier/Fitting Room Associate
Target
Twin Falls, ID
03.2015 - 07.2015
- Provided friendly and efficient customer service.
- Processed transactions accurately.
- Maintained organized sales floor and fitting rooms.
Education
Associate Degree - undefined
College of Southern Idaho
01.2019
High School Diploma - undefined
01.2015
Skills
- Leadership
- Customer Service
- Sales
- Team Building
- Training
- Conflict Resolution
- Inventory Management
- Cash Handling
- Scheduling
- Microsoft Office
- Communication
CORE STRENGTHS
- Builds and motivates high-performing teams
- Drives sales growth and achieves goals
- Resolves customer issues with professionalism
- Ensures operational excellence and compliance
- Maintains high standards of customer satisfaction
Timeline
Store Manager
Metro by T-Mobile
11.2017 - Current
Manager
Magic Car Wash
07.2015 - 11.2017
Cashier/Fitting Room Associate
Target
03.2015 - 07.2015
High School Diploma - undefined
Associate Degree - undefined
College of Southern Idaho