Medina Hodzic
Frida Restaurant
Los Angeles,CA
7
years of professional experience
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Work History
Server
1 Year 7 Months- Recommend menu items and specials based on guest preferences, dietary needs, and dining pace.
- Communicate order details clearly with kitchen staff to help maintain accurate and timely service.
- Resolve guest concerns promptly with a calm approach that supports positive dining experiences.
- Adapt quickly to changing floor needs, shifting between sections while staying attentive to guests.
Server
7 Years 5 Months- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Addressed complaints to kitchen staff and served replacement items.
- Accurately recorded orders on cash register and point-of-sale system.
- Trained new employees to perform duties.
Server Assistant
11 Months- Coordinated with servers and hosts to keep guest seating, delivery, and table turnover running smoothly.
- Communicated guest preferences and special requests clearly to help prevent service delays and order errors.
- Maintained clean, organized dining sections by resetting tables and restocking service supplies throughout each shift.
Education
High School
LAVC - Psychology, Humanities, Sociology
Classes
Skills
Customer service
POS knowledge
Creative thinking
Flexible
Dependable
Great communication skills
Problem-solving skills
Able to work under pressure
Sales techniques
Certifications
- RBS certified
- Food handler
References
- Elizabeth Ramirez (AGM at TAO): (323) 542-7126
- Fabian Gil (General Manager at Frida): (661) 714-0582
- Ryan Ford (District Manager for Nobu): ryanf@noburestaurants.com
Timeline
Server
Palma Ristorante
04.2025 - CurrentRead More
Server Assistant
Nobu
03.2024 - 02.2025Read More
Server
Frida Restaurant
06.2019 - CurrentRead More
LAVC
LAVC from Psychology, Humanities, Sociology
Read More
Borah High School
High School
Read More