Medina Jean
Lehigh Acres,FL
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Precise dental assistant dedicated to enhancing patient experience by applying excellent communication skills, effective problem-solving abilities and attention to detail. In-depth knowledge of preparing patients and tools for various dental procedures. Offering hands-on expertise in sustaining patient comfort.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Moes Southwestern Grill
Fort Myers, FL
06.2020 - 03.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Garden Associate
Home Depot
Fort Myers, FL
06.2022 - 01.2023
- Worked outdoors in weather conditions to care for plants and serve customers.
- Maintained walkways and paths throughout gardens for safe navigation.
- Increased customer satisfaction with expert knowledge and tailored gardening recommendations.
Sales Associate
RaceTrac
Fort Myers, FL
03.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Intern
Towncaredental
Fort Myers, FL
05.2024 - 06.2024
- Enhanced patient satisfaction by assisting dentists in performing efficient and accurate dental treatments.
- Maintained a clean and sterile work environment by adhering to strict infection control protocols.
- Assisted in complex dental surgeries, gaining valuable hands-on experience in advanced treatment techniques.
- Promoted oral hygiene practices to patients through informative discussions and demonstrations.
Education
Diploma -
Lehigh Senior High School
Lehigh Acres, FL06.2022
Skills
- Verbal/written communication
- Multi-tasking strength
- Dental impressions
- Sterilization techniques
- Treatment room setup
- Taking X-rays
- Chairside assistance
- Cash handling expertise
- Patience and composure
- Reliability and punctuality
Certification
Drivers license
Certified dental assistant
EFDA certification
Radiology certification
Timeline
Intern
Towncaredental
05.2024 - 06.2024
Sales Associate
RaceTrac
03.2023 - Current
Garden Associate
Home Depot
06.2022 - 01.2023
Cashier
Moes Southwestern Grill
06.2020 - 03.2021
Diploma -
Lehigh Senior High School