Eduardo Razo Perez
LIVERMORE,CA
Summary
Dynamic and results-driven professional with a strong background in customer service and sales at H&M. Proven ability to enhance customer experiences and drive repeat business through effective communication and teamwork. Skilled in cash handling and time management, consistently meeting deadlines while maintaining high standards of service.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Cashier
Wetzel's Pretzels
10.2022 - 07.2023
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted customers in selecting menu items, enhancing overall dining experience.
- Trained new team members on cash handling and customer service protocols.
- Adhered to food safety regulations while preparing and serving products.
- Built relationships with customers to encourage repeat business.
Sales Associate
H&M Hennes & Mauritz
09.2022 - 09.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales initiatives to drive customer engagement.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
- Collaborated with team members to restock shelves and maintain store organization.
- Addressed customer inquiries and resolved issues promptly, fostering positive relationships.
- Supported visual merchandising efforts by arranging displays according to company standards.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Delivery Driver
Uber Eats
01.2025 - 06.2025
- Delivered packages efficiently while adhering to strict timelines and customer service standards.
- Maintained accurate records of deliveries and inventory using GPS tracking systems.
- Inspected vehicles daily to ensure safety compliance and optimal performance.
- Assisted in training new drivers on route navigation and company policies.
Education
High School Diploma -
Livermore High
Livermore, CA06-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cash handling
- Verbal/written communication
- Sales expertise
- Customer needs assessment
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Delivery Driver
Uber Eats
01.2025 - 06.2025
Cashier
Wetzel's Pretzels
10.2022 - 07.2023
Sales Associate
H&M Hennes & Mauritz
09.2022 - 09.2025
High School Diploma -
Livermore High