Medina Marshall
Steger,IL
Summary
Dedicated professional with strong organizational and time management skills. Experienced in mentoring new team members and implementing process improvements, contributing to enhanced workflow efficiency across teams.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Learning Ambassador
Amazon Fulfilment Center
05.2024 - Current
- Mentored new team members on safety protocols and operational procedures.
- Developed training materials to enhance onboarding processes for incoming employees.
- Implemented process improvements that increased workflow efficiency across multiple teams.
- Conducted regular performance assessments to ensure adherence to operational standards.
Warehouse Associate
Amazon
05.2021 - Current
- Checked packages and merchandise for damage and notified vendors.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Consistently lifted materials weighing as much as [50] pounds.
- Performed inventory control, such as counting, and stocking merchandise.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
General Warehouse Associate
LKQ Keystone Automotive
01.2019 - 05.2021
- Operated RF scanners to track merchandise and verify contents of containers.
- Performed inventory control, such as counting, and stocking merchandise.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Consistently lifted materials weighing as much as [100] pounds.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
Receptionist
Victory Center
12.2017 - 11.2019
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Scheduled office meetings and client appointments for staff teams.
Dietary Server
Victory Center
01.2016 - 01.2019
- Delivered nutritious meals to residents, ensuring dietary restrictions were met consistently.
- Collaborated with kitchen staff to maintain food quality and presentation standards.
- Assisted in meal preparation and service, enhancing overall dining experience for residents.
- Trained new dietary servers on safety protocols and service procedures effectively.
- Implemented best practices for sanitation and food handling, promoting health compliance standards.
- Received positive feedback from patients regarding quality of service, contributing to an improved facility reputation.
- Provided compassionate care for elderly residents while assisting them during mealtimes, fostering a supportive atmosphere.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Shoe Stocker
Carson Prairie Scott
04.2014 - 10.2014
- Stocked shelves efficiently to ensure product availability and optimal display standards.
- Assisted in inventory management by organizing stock and conducting regular counts.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Performed inventory control, such as counting, and stocking merchandise.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Updated merchandise pricing to match new values and special promotional rates.
Cashier
Subway
04.2012 - 07.2012
- Processed customer transactions efficiently using POS systems.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in inventory management by restocking supplies as needed.
- Provided exceptional customer service to enhance guest satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
Teacher's Assistant
Signs of Success Learning Center
01.2009 - 08.2009
- Assisted lead teacher in lesson preparation and implementation of educational programs.
- Supported classroom activities, fostering an inclusive learning environment for diverse student needs.
- Organized and maintained classroom materials, ensuring accessibility and readiness for daily activities.
- Maintained safety and security by overseeing students in recess environments.
- Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
Education
High School Diploma -
Rich Central
Olympia Fields, IL05.2009
Associate of Science - Elementary Education
Prairie State College
Chicago Heights, IL05.2026
Skills
- P>Office administration
- P>Documentation and reporting
- P>Office management
- P>Verbal and written communication
- P>Time management
- P>Scheduling
- P>Telephone skills
- P>Organization skills
- P>Lifting and sorting
- P>Quantity calculations
Certification
- [DCFS Illinois of Department of Children and Family Services] Mandated Reporter Online Training - [09-10-25]
Timeline
Learning Ambassador
Amazon Fulfilment Center
05.2024 - Current
Warehouse Associate
Amazon
05.2021 - Current
General Warehouse Associate
LKQ Keystone Automotive
01.2019 - 05.2021
Receptionist
Victory Center
12.2017 - 11.2019
Dietary Server
Victory Center
01.2016 - 01.2019
Shoe Stocker
Carson Prairie Scott
04.2014 - 10.2014
Cashier
Subway
04.2012 - 07.2012
Teacher's Assistant
Signs of Success Learning Center
01.2009 - 08.2009
High School Diploma -
Rich Central
Associate of Science - Elementary Education
Prairie State College
Personal Information
Title: Warehouse Worker