Meena Bhattarai
Blacklick
Summary
Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Problem Solver
Amazon
Etna
05.2021 - Current
- Identifying problems : recognizing and identifying problems, challenges, or opportunities for improvement.
- Analyzing data : collecting and analyzing data to understand the root cause of problems.
- Developing solutions :generating and evaluating potential solutions to problems.
- Implementing solutions : putting solutions into action and monitoring their effectiveness.
- Collaboration with teams: working with cross-functional teams to identify and solve problems.
- Communicating solutions: presenting solutions and recommendations to stakeholders.
- Evaluating outcomes : assessing the effectiveness of solutions and making adjustments as needed.
QC Inspector
UGN
Monroe
11.2019 - 05.2021
- Inspection products: examining products to ensure they meet quality standards and specifications.
- Testing and evaluation:conducting tests and evaluations to identify defects or irregularities.
- Identify defects :Recognizing and documenting defects, and recommending corrective actions.
- Implementing quality procedures :developing and implementing quality control procedures to ensure compliance with regulations and standards.
- Collaborating with Teams :working with production, manufacturing,and other teams to ensure quality standards met.
- Analyzing data: reviewing data and trends to identify areas for improvement and optimize quality control processes.
- Maintaining record: keeping accurate records to quality control activities, including inspections, tests, and results.
Education
High School Diploma -
Columbus Global Academy
Columbus, OH05-2014
Skills
- Knowledge of regulations
- Communication skills
- Collaboration
- Creativity
- Critical Thinking
- Analyzing skills
- Knowledge of regulations
- Attention to detail
- Problem-solving skills
- Adaptability
- Resilience
Timeline
Problem Solver
Amazon
05.2021 - Current
QC Inspector
UGN
11.2019 - 05.2021
High School Diploma -
Columbus Global Academy