Meena Krishnakumar
Aurora,CO
Summary
Results-driven professional with six years of experience at Centura Health, seeking a role that allows me to enhance my computer skills while delivering exceptional customer service. Passionate about leveraging my healthcare background to empower others and contribute to a dynamic team environment. Committed to continuous learning and providing top-notch support to clients and colleagues.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Substitute Paraprofessional
Kelly's Educational Services
Aurora, CO
03.2024 - Current
- Assisted teachers in preparing materials for classroom activities.
- Monitored student behavior in the classroom and hallways.
- Ensured a safe learning environment by adhering to school rules and regulations.
- Supported teachers in managing student behavior according to district policies.
- Attended meetings and trainings related to job duties and responsibilities.
Volunteer
UC Health
Aurora, CO
04.2024 - 07.2024
- Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
- Entered data into computer systems, updating records and files with new information.
- Provided assistance to staff in the daily operations of the organization.
- Resolved complaints or issues using strong customer service and engagement skills.
Patient Accounts Representative 1 and 2
Centura Health
Centennial, CO
06.2017 - 12.2023
- Proficient in handling and processing scanned documents such as EOBs, CCOMs, electronic fund transfers and lockboxes with accuracy and timeliness.
- Monitored account balances and ensured accuracy of information in the system.
- Maintained records of all transactions for auditing purposes.
- Answered customer questions regarding account discrepancies or problems.
- Increased the range of the Medicare items spreadsheet
- Collaborated with colleagues to plan engaging activities that fostered team bonding and a positive work culture
- Handled responsibilities such as dispatching refund checks and locating patient account numbers within the Epic System while serving as a Patient Account Representative Two.
Internship in Health Information Management
Children's Hospital
Aurora, CO
09.2016 - 12.2016
- Created and maintained accurate records of all scanned documents.
- Performed quality assurance checks to ensure accuracy of scanned documents.
- Assisted in the development and implementation of document management systems.
- Maintained scanning equipment and reported any malfunctions or maintenance needs.
- Coordinated with other departments to ensure timely completion of scanning projects.
- Followed up on customer requests regarding document scans or data entry errors.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
Education
Certificate - Computer Networking
Arapahoe Community College
Littleton, CO05.2024
High School Diploma -
Gateway High School
Aurora, CO05.2014
Certificate - Computer Technician
Arapahoe Community College
Littleton, COCertificate - Computer Information System
Arapahoe Community College
Littleton, COSkills
- Teacher Assistance
- File coordination
- Team Collaboration
- Medical Terminology
- Microsoft Office
- Accuracy and Precision
- Deadline-oriented
- Office Management
- Data Entry
- Attention to Detail
- Staff Motivation
- Team building
- Microsoft Excel
- Microsoft Outlook
- Computer and Microsoft Office Skills
- Microsoft Access
- Organizational Skills
- Multitasking
- Document Scanning
Certification
- Driver's License
- Epic Certification, 06/01/17, 12/01/24, I did the training online a work in Centura Health.
- Paraprofessional Certification
Awards
- High Scanner Awards, 10/01/18, I got awards for High Scanner award for accuracy and most scanned documents.
- Presidents List, 05/01/23, I achieved a 4.0 GPA for Spring Semester.
- Inducted to Phi Theta Kappa, 04/01/22, I was inducted in Phi Theta Kappa at Arapahoe Community College. I have a 4.0 GPA in class.
- President's List, 01/01/24, I made the President's List for the Spring Semester.
Accomplishments
- High Scanner Award
Centura Health (October 2018)
Recognized for exceptional accuracy and processing the highest volume of scanned documents. - President's List
Arapahoe Community CollegeMay 2023: Achieved a 4.0 GPA for the Spring Semester.
January 2024: Maintained a 4.0 GPA, earning recognition on the President's List.
- Inducted into Phi Theta Kappa
Arapahoe Community College (April 2022)
Honored for academic excellence with a 4.0 GPA.
Timeline
Volunteer
UC Health
04.2024 - 07.2024
Substitute Paraprofessional
Kelly's Educational Services
03.2024 - Current
Patient Accounts Representative 1 and 2
Centura Health
06.2017 - 12.2023
Internship in Health Information Management
Children's Hospital
09.2016 - 12.2016
Certificate - Computer Networking
Arapahoe Community College
High School Diploma -
Gateway High School
Certificate - Computer Technician
Arapahoe Community College
Certificate - Computer Information System
Arapahoe Community College
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