Meena Shamoon
Sterling Heights,MI
Summary
To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Flagstar Bank
Flagstar Bank, FSB
Warren, MI
01.2022 - Current
- Worked with clients to address and respond to client and partnership management issues.
- Processed customer requests for statements, ordering additional checks and updating customer personal information in database.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Responded to customer questions and concerns or escalated to supervisor for resolution.
- Met with members to understand goals and recommend solutions to fit specific needs.
- Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Placed orders for customer checks and verified starting numbers.
HomeGoods Cash Office
TJX Companies
Troy, MI
06.2020 - 01.2022
- Prepared bank deposits and corporate cash shipments.
- Balanced safe, prepared tills and prepared register bags for next sales date.
- Sorted and counted coin and currency to make change for associates.
- Trained new employees on proper cash routines, procedures and requirements.
- Helped customers complete purchases, locate items and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Set up, tested and balanced registers for front-end employees.
Education
General Business -
Macomb Community College
Warren, MI05.2023
High School Diploma -
Sterling Heights High School
Sterling Heights, MI06.2020
Skills
- Safe Deposit Box Oversight
- ATM Balancing
- Account Closing
- Teller Procedures
- Customer Information Databases
- Credit Application Review
- Sales Goals
- Providing Feedback
- ATM Transactions
Languages
Arabic
Timeline
Flagstar Bank
Flagstar Bank, FSB
01.2022 - Current
HomeGoods Cash Office
TJX Companies
06.2020 - 01.2022
General Business -
Macomb Community College
High School Diploma -
Sterling Heights High School
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