Meena Yuqob
Tracy
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Dr. Arthur J. Ting M.D.
02.2024 - Current
- Conducted patient intake interviews and accurately recorded medical histories, ensuring comprehensive documentation for healthcare providers
- Managed inventory and supplies, including restocking exam rooms and ordering medical supplies as needed, ensuring smooth clinic operations and timely availability of resources for patient care
- Assisted healthcare professionals during medical examinations and minor surgical procedures, maintaining sterile environments and providing necessary instruments and equipment
- Protected confidentiality of patient care information and treatments to prevent data breaches
- Prepared clinic's patient records accurately using Greenway and implemented updates whenever data changed.
Client Advisor
Longchamp USA
Livermore
02.2023 - Current
- Assisted in training new team members, sharing best practices and expertise in Client Advisor role.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
- Assisted customers with product selection based on individual needs and preferences.
Medical Assistant
Imani and Shifa Clinic
05.2021 - 12.2023
- Sanitized, restocked, and organized exam rooms and medical equipment
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Called and faxed pharmacies to submit prescriptions and refills
- Documented vital signs and health history for patients in clinic and hospital environments
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes
- Collected and documented patient medical information such as blood pressure and weight
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Crisis Counselor Volunteer
Crisis Text Line
Remote
03.2020 - 01.2022
- Demonstrated adaptability in handling diverse crisis scenarios, utilizing a range of techniques to address the unique challenges presented by each situation.
- Collaborated with mental health professionals to better understand client needs, sharing insights, and information to provide more effective support.
- Contributed to a positive team culture by sharing knowledge, experiences, and best practices among fellow volunteer counselors.
- Assisted in developing program materials designed for diverse audiences, including brochures, pamphlets, and online resources focused on mental health topics.
Resource Desk Specialist
Resource Desk UCD
Sacramento, CA
09.2019 - 04.2021
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
Usher
Tracy Grand Theater
Tracy
03.2017 - 06.2019
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
Education
High School Diploma -
Tracy High School
TracyBachelor of Science - Biological Sciences/Psychology
University of California Davis
DavisMedical Assistant Certification -
CalRegional
FremontSkills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Vital Sign Monitoring
- Customer Service
- Data Entry
- Computer Proficiency
- Money handling abilities
- Child Supervision
- CPR training
- HIPAA Compliance
- Investigation techniques
Certification
- CPR/BLS AHA Certificate
- AMCA Certified Medical Assistant Certification
References
- Brandon Heywood, Dr. Ting office manager, brandon@tingsportsmed.com, (510)797-5550
- Rebecca Rooney, Longchamp store manager, rrooney@longchampusa.com, (408)821-8372
Timeline
Medical Assistant
Dr. Arthur J. Ting M.D.
02.2024 - Current
Client Advisor
Longchamp USA
02.2023 - Current
Medical Assistant
Imani and Shifa Clinic
05.2021 - 12.2023
Crisis Counselor Volunteer
Crisis Text Line
03.2020 - 01.2022
Resource Desk Specialist
Resource Desk UCD
09.2019 - 04.2021
Usher
Tracy Grand Theater
03.2017 - 06.2019
High School Diploma -
Tracy High School
Bachelor of Science - Biological Sciences/Psychology
University of California Davis
Medical Assistant Certification -
CalRegional