Meg O'Callaghan
Salem
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
PICA's Pub and Grill
10.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Counter Clerk
Moo's Ice Cream
03.2021 - 10.2021
- Developed rapport with clientele through friendly interactions and personalized service experiences.
- Processed cash, check and credit card payments.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Demonstrated excellent communication skills while interacting with diverse customers on a daily basis.
- Collaborated with team members to maintain a clean and organized work environment, promoting efficiency in daily tasks.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Managed multiple tasks in high-volume environment.
- Managed cash register operations, ensuring accurate financial transactions and balancing cash drawers daily.
Education
Bachelor of Science - Nursing
Rivier University
Nashua, NH05-2028
High School Diploma -
Salem High School
Salem, NH06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
- Cleanliness standards
- Menu memorization
- Food running
- Team collaboration
Certification
- CNA - Certified Nursing Assistant
- BLS certification - December 2025
Timeline
Server
PICA's Pub and Grill
10.2022 - Current
Counter Clerk
Moo's Ice Cream
03.2021 - 10.2021
Bachelor of Science - Nursing
Rivier University
High School Diploma -
Salem High School
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