Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Mega Chan

Los Angeles,CA

Summary

Industrious Resident Manager offering proven expertise in maintaining cost effective financially sound property operations. Collaborating with tenants and home owners to resolve conflicts

Every day multi tasking from facility repair and conduct property tour and administrative leadership

Overview

24
24
years of professional experience

Work History

Resident Manager

DTLA Management
Los Angeles, CA
05.2018 - Current
  • Oversaw daily operations, maintenance and administration of various properties.
  • Collect more than $2 millions in monthly rent income with consistently high payment rates.
  • Liaised between residents and company and owners to address and remedy ongoing concerns
  • Increased occupancy from 85% to 100% in the first 9 months
  • Fully abstracted all leases and entered all pertinent information into AppFolio
  • Coordinated general maintenance and major repairs to keep facilities operational and attractive.
  • Record all move ins and move outs to ensure fast turnarounds
  • Conduct property tours
  • Advertise vacant nits on Craig's list and apartment.com

Political Canvasser

Sb Strategies
Los Angeles, CA
05.2015 - 01.2018
  • Designed and distributed pamphlets and other literature about the candidate
  • Conducted phone bank to registered voters to secure early votes
  • Canvass target district to engage voters in the community
  • Collection of early ballots

Licensed Insurance Agent

Self
Los Angeles, CA
02.2002 - 04.2015
  • Sold insurance products to policyholder's and potential new clients.
  • Pursued continued professional development through insurance workshops, course and webinars.
  • Cultivated professional relations to establish long-term profitable partnerships.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Analyzed customer needs and provided best options, upselling products and services.
  • Strategies long-term business objectives by assessing customer feedback for direction on process improvements.

Education

Bachelor of Science - Metallurgy And Material Science

McMaster University
Hamilton, Ontario, Canada

Skills

  • Proficient in AppFolio
  • Administrative support
  • Team building
  • MS Office
  • Database management
  • Leasing and sales
  • Customer service
  • Property and maintenance management
  • Fluent in Mandarin and Cantonese
  • Conduct property tours and inspections
  • Commercial property
  • Excellent communicator
  • Tech-savvy

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-Site

Salary Range

$65000/yr - $200000/yr

Timeline

Resident Manager

DTLA Management
05.2018 - Current

Political Canvasser

Sb Strategies
05.2015 - 01.2018

Licensed Insurance Agent

Self
02.2002 - 04.2015

Bachelor of Science - Metallurgy And Material Science

McMaster University
Mega Chan