Jennifer Hackworth
Elkhorn,NE
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Property Manager
Deer Creek Realty and Management
03.2024 - Current
- Property Manager of three multifamily properties and several rental homes.
- Reviewing all applicants and processing applications.
- Process of all move-outs and ensuring appropriate charges are posted and mailing deposit checks out in appropriate time.
- Marketing of vacancies to promote traffic
- Managing delinquency by issuing 7 day notices, staying in communication with residents and following through with evictions if needed.
- Leasing of all properties to ensure vacancy rates are low.
- Building resident relationships while also fostering business protocol.
Community Manager
Birge and Held
09.2022 - 03.2024
- Responsible for all leasing; including working with all prospects, managing all applications and move ins, and all follow ups.
- Vendor scheduling for all make ready and prep apartments.
- Building positive relationships with residents, prospects and vendors.
- Managing maintenance and ensuring all work orders and preps are completed in a timely manner.
- Managing delinquency report and ensuring all payments are made, processing all 7 day notices and sending files to eviction if necessary.
Assistant Community Manager
Associated Asset Management (AAM)
05.2022 - 09.2022
- Help manage HOA communities alongside Managers
- Assist with all ARC requests for homeowners
- Ensuring all ARC requests are uploaded into the accurate system
- Backup to front desk when needed- answering phones and greeting homeowners
- Working with managers to create HOA meeting documents
Leasing Agent
VineBrook Homes
09.2021 - 04.2022
- Marketing of all rental homes through Zillow and website
- Sole leasing agent for Omaha market rental homes
- Processing of all applications and reviewing supported documents
- Ensuring all new move-ins have lease signed and all other required paperwork
- Management of leads through Zillow
- Setting up open houses and showing appointments
- Building positive relationships with prospects and new residents.
Community Director
Trinity Multifamily
11.2020 - 09.2021
- Responsible for all leasing; including working with all prospects, managing all applications and move ins, and all follow ups.
- Vendor scheduling for all make ready and prep apartments.
- Building positive relationships with residents, prospects and vendors.
- Managing maintenance and ensuring all work orders and preps are completed in a timely manner.
- Managing delinquency report and ensuring all payments are made, processing eviction if necessary.
Assistant Property Manager
Burlington Capital Properties
09.2019 - 06.2020
- Responsible for assisting in lease up for new construction
- Processing rent, delinquencies, 7 day notices and filing of evictions
- Assisting with outreach marketing
- Resident retention through building relationships and resident activities
- Ensuring all followups are done with new prospects
- Vendor scheduling
- Work order follow-ups/Ensuring work orders are done in a timely manner
- Responsible for all new move-ins, ensuring leases and paperwork are signed, move in packet ready, units are ready and meeting with each new resident
Assistant Manager
Timberland Partners
01.2019 - 08.2019
- Assist in daily operations of community and assisting the community manager
- Tracking all rent payments and making sure delinquency report is accurate by following up on payments
- Resident retention and building relationships
- Scheduling vendor work for make readies
- Processing prospect applications
- Leasing of apartments and following up with prospects
- Collections accounts
- Lease renewals
- Maintain up to date renters insurance
- Processing eviction paperwork
- Processing 3 day notices and other notices
Executive Assistant
Better Homes and Gardens Real Estate
08.2018 - 12.2018
- Management of real estate transactions, both listing and purchasing and meeting all deadlines associated with each transaction
- Making sure all needed warranties, inspections, walk through, closings, etc are scheduled and completed
- Marketing pieces, such as flyers and farming newsletters
- Use of Dotloop to manage necessary paperwork
- Doing other tasks, such as sign placement, staging and photography appointments and placing lockboxes
Administrative Assistant
Tradesmen International
11.2017 - 07.2018
- Answering phones, greeting visitors and field employees, helping with the onboarding process of the application and onboarding paperwork
- Processing employee payroll and printing employee paychecks
- Weekly invoicing for clients
- Ordering office supplies
- Ensuring all client insurance is current
Premium Audit Specialist
Markel Corp
03.2017 - 11.2017
- Conducting internal Workers Comp insurance policy audits
- Investigate and analyze insured payrolls
- Learning class codes and specific rules for each state based off the NCCI Manual
- Evaluating risk for insured and preparing accurate audit reports on a deadline
Transaction Coordinator
CBSHome Real Estate
05.2016 - 01.2017
- Maintain listing and pending files for agents
- Complete necessary paperwork for listing agreements, such as listing input sheets and ad package forms and then uploading into database for records
- Order photos for each property, create flyers and other marketing pieces for a home for sale
- Complete paperwork for when a home is sold, such as the escrow sheet. Order home inspections and warranties when needed. Maintain the file until home has closed
- Attend weekly sales meetings to market myself and the services I offer for agents
Commercial Property Administrator
World Group
07.2015 - 04.2016
- Assistant to property managers in a commercial real estate company
- Generate necessary documents for the department, such as default letters, vendor bids and lease renewals
- Manage all tenant insurance and run monthly report for expirations
- Various projects assigned such as snow and lawn contracts, signage for properties, vendor contracts, and logging maintenance hours for each job
- Completing monthly management reports on a deadline
- Use of word, excel, filing, and scheduling meetings
Administrative Coordinator
Genesis Medical Staffing
12.2014 - 07.2015
- Set up all travel arrangements for contracted medical professionals, such as flights, rental cars and housing
- Served as assistant to the company CFO, completing spreadsheets and various paperwork assigned
- Managed the ACH transactions associated with employee's payroll
- Completed all references checks and education verifications for employees
- Making sure all external employees were compliant before starting an assignment, and setting up what was needed
- Ordering of all office supplies
Travel Specialist
Titan Medical Group LLC
01.2013 - 11.2014
- Coordinating all travel arrangements for contract employees employed by Titan
- Fulfills all paperwork and research for housing, rental car and flight information associated with each assignment
- Established a continuous relationship with vendors all across the United States, including specialization in Hawaii
- Creates and manages all invoices associated with the travel portion, and monitors on an ongoing basis to secure accurate invoicing
- Accuracy with numbers and keeping a high margin
- Using a variety of negotiating skills
- Using internet search engines to research housing accommodations
Property Manager
Robert Hancock and Company
01.2012 - 06.2012
- Management of apartment community
- Showing and leasing prospective clients
- Invoices and scanning checks into the software
- Working with vendors and residents
- Management of maintenance staff
- Working with the monthly and annual budget
Teacher
Educare of Omaha
05.2007 - 01.2012
- Preschool teacher
- Family and child interactions/relationships
- Head start applications
Education
Bachelor of Science - Education and Human Sciences/Sociology
University of Nebraska at Lincoln
Omaha, NE05-2004
Skills
- Proficient in Microsoft Outlook
- Marketing
- Yardi software proficiency
- Proficient in Appfolio
- Multifamily Property Management and Leasing
- Staff management
- Property Tours and Inspections
- Financial Budgeting and Reporting
- Knowledge of fair housing regulations
- Payroll processing
Certification
- Driver's License
- January 2023 to January 2028
Timeline
Property Manager
Deer Creek Realty and Management
03.2024 - Current
Community Manager
Birge and Held
09.2022 - 03.2024
Assistant Community Manager
Associated Asset Management (AAM)
05.2022 - 09.2022
Leasing Agent
VineBrook Homes
09.2021 - 04.2022
Community Director
Trinity Multifamily
11.2020 - 09.2021
Assistant Property Manager
Burlington Capital Properties
09.2019 - 06.2020
Assistant Manager
Timberland Partners
01.2019 - 08.2019
Executive Assistant
Better Homes and Gardens Real Estate
08.2018 - 12.2018
Administrative Assistant
Tradesmen International
11.2017 - 07.2018
Premium Audit Specialist
Markel Corp
03.2017 - 11.2017
Transaction Coordinator
CBSHome Real Estate
05.2016 - 01.2017
Commercial Property Administrator
World Group
07.2015 - 04.2016
Administrative Coordinator
Genesis Medical Staffing
12.2014 - 07.2015
Travel Specialist
Titan Medical Group LLC
01.2013 - 11.2014
Property Manager
Robert Hancock and Company
01.2012 - 06.2012
Teacher
Educare of Omaha
05.2007 - 01.2012
Bachelor of Science - Education and Human Sciences/Sociology
University of Nebraska at Lincoln
Additional Information
- Authorized to work in the US for any employer
- Skills - A team player
- Knowledge of computer skills
- Strong communication skills
- Time management/ Meeting deadlines
- Budgeting and negotiating costs
- Strong organizational and prioritizing tasks
- Sales and retail experience
- Management and leasing