Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Megan Albrecht

Elm Creek,NE

Summary

Restaurant Manager with a proven track record at Sapp Bros., excelling in team management and customer engagement. Achieved significant reductions in staff turnover through effective leadership and open communication. Skilled in inventory control and operations management, fostering a positive atmosphere that enhances customer satisfaction and loyalty.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Sapp Bros.
Odessa, NE
03.2016 - 05.2025
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
  • Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.

Food Court Manager

Flat Water Food & Auto
Overton, NE
04.2015 - 03.2016
  • Verified cash and credit card transactions for accurate record-keeping.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.

Cook

Mom's Kitchen
Elm Creek, NE
03.2011 - 01.2015

Prepared orders as they were put in

Maintained cleanliness and sanitization of kitchen area

Prepped food, including some desserts, for next days business

Cook/Dietary Aide

Mother Hull Home
Kearney, NE
06.2006 - 03.2011

Prepared meals for residents by following their specific diets

Kept kitchen area clean and sanitized

Prepared beverages for residents by following their specific diets

Charted food and beverage intake for all residents

Education

General - General

Wilcox Public
Wilcox
05.1996

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Operations management
  • Point of sale (POS) system operation
  • Passion for customer satisfaction
  • Shift management
  • Organization and prioritization
  • Complaint resolution
  • Staff scheduling
  • Food service background
  • Customer loyalty
  • Adaptable
  • Employee retention
  • Schedule coordination
  • Supervisory skills
  • Kitchen equipment operation and maintenance
  • Employee schedule management
  • Labor and food cost control

Certification

ServSafe Management Certified

Timeline

Restaurant Manager

Sapp Bros.
03.2016 - 05.2025

Food Court Manager

Flat Water Food & Auto
04.2015 - 03.2016

Cook

Mom's Kitchen
03.2011 - 01.2015

Cook/Dietary Aide

Mother Hull Home
06.2006 - 03.2011

General - General

Wilcox Public
Megan Albrecht