Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Arvizo

Tolleson,AZ

Summary

I am a well-organized and knowledgeable service associate who knows how to stays calm under pressure and quickly resolves customer complaints. Offering skills in call control, order management and team collaboration. Effortlessly engage customers with good communication skills to boost satisfaction and build loyalty. Energetic customer service professional eager to deliver positive, memorable experience to every customer. Consistently exceed expectations with strong time management and multitasking abilities. Quick learner and hard worker with natural sales talents.

Energetic and customer-focused, with natural ability to connect with people and address their needs. Possesses foundational understanding of customer service principles and adept at handling transactions and resolving conflicts. Committed to creating positive experiences and fostering customer loyalty.

Overview

3
3
years of professional experience

Work History

Service Associate

EOS Fitness
05.2025 - 08.2025
  • Worked closely with the team to meet or exceed service goals on a consistent basis.
  • Resolved customer inquiries via phone, email, and live chat support.
  • Improved customer service procedures, policies, and standards based on feedback.
  • Trained new staff on company's customer service policies and procedures.
  • Handled customer complaints, providing appropriate solutions and follow-ups within time limits.

Server Assistant

Arizona Broadway Theatre
11.2023 - 12.2024
  • Delivered food orders from kitchen to customers' tables quickly and correctly.
  • Backed up servers with pre-bussing tables and retrieving items from kitchen.
  • Obtained and reported customer feedback to chef and restaurant manager.
  • Answered guest inquiries about menu items, ingredients and preparation methods.
  • Followed safety standards in handling food, maintaining food at correct temperatures prior to serving.

Sales Associate

Famous Footwear
07.2022 - 10.2023
  • Used POS system to scan customer purchases, calculate prices and process transactions.
  • Embodied company mission and values through honesty, integrity and high-quality performance.
  • Supported cashiers and customers to locate products, confirm prices, and replenish stock.
  • Unloaded, unboxed and transported incoming merchandise.

Education

Bachelor of Science - Clinical Child Psychology

Arizona State University
Tempe, AZ
05-2028

Bachelor of Science - Clinical Child Psychology

Northern Arizona University
Flagstaff, AZ
12-2025

High School Diploma - undefined

La Joya Community High School
Avondale, AZ
05.2024

Skills

  • Customer relations
  • Social perceptiveness
  • Billing adjustments and refunds
  • Decision-making
  • Multitasking
  • Upselling techniques
  • Understanding customer needs
  • Effective communication
  • Problem-solving
  • Patience and tolerance
  • Customer support
  • Quality assurance
  • Complaint handling
  • Client relationship building
  • Multitasking and organization
  • Excellent communication
  • Listening skills
  • Workflow management
  • Attention to detail
  • Customer service

Timeline

Service Associate

EOS Fitness
05.2025 - 08.2025

Server Assistant

Arizona Broadway Theatre
11.2023 - 12.2024

Sales Associate

Famous Footwear
07.2022 - 10.2023

High School Diploma - undefined

La Joya Community High School

Bachelor of Science - Clinical Child Psychology

Arizona State University

Bachelor of Science - Clinical Child Psychology

Northern Arizona University
Megan Arvizo