Megan Auerbach
Babylon
Summary
Customer-focused professional with a strong track record in delivering exceptional service and managing multiple priorities in fast-paced environments. Skilled in communication, teamwork, and problem-solving, with experience supporting diverse customers and handling sensitive situations. Committed to contributing dependable performance as part of a team.
Overview
11
11
years of professional experience
Work History
Office Facilitator
Seacoast Distributors
Lindenhurst
04.2023 - Current
- Coordinated with vendors and multiple departments to streamline processes and ensure smooth business operations.
- Supported daily office operations while managing multiple priorities in fast-paced environment to ensure continuity.
- Provided professional customer service by addressing inquiries and resolving issues to enhance client satisfaction.
- Resolved invoice and purchasing discrepancies through effective communication and teamwork.
- Maintained organized records to ensure easy retrieval and accuracy. and documentation with a high level of accuracy.
- Assisted management with various special projects to enhance team productivity. with special projects while consistently meeting deadlines.
- Build positive working relationships with coworkers, vendors, and customers.
Brow Artist
Brow Society NYC
New York
01.2020 - 04.2023
- Delivered personalized customer service, resulting in repeat business and customer referrals.
- Received consistent positive customer feedback highlighting professionalism and service quality.
- Coordinated appointment scheduling, adapting to changing customer needs for optimal service.
- Answered phones, scheduled appointments, and assisted customers with questions.
- Trained new employees on customer service standards and daily procedures to ensure consistent service quality.
- Maintained a clean, organized, and sanitary work environment.
Esthetician
HusH Spa
New York
10.2018 - 12.2019
- Cultivated lasting customer relationships through attentive service and proactive follow-up.
- Delivered exceptional customer service while ensuring clean and safe workspace.
- Recommended tailored products to customers, enhancing retail sales outcomes.
- Managed busy appointment schedules and maintained efficiency throughout the day.
Office Manager
GZB Realty
New York
05.2016 - 10.2017
- Coordinated daily operations to enhance office organization and optimize efficiency.
- Managed vendor relationships and oversaw office inventory control to ensure resource availability.
- Trained new employees on office procedures and customer service standards.
- Addressed customer and client inquiries and resolved issues to maintain high satisfaction.
- Processed financial transactions accurately, maintaining organized records.
Paralegal
Various Law Firms
New York
06.2015 - 05.2016
- Managed high volumes of documentation, ensuring accuracy and compliance with legal standards.
- Prioritized multiple deadlines in fast-paced environments, facilitating timely completion of critical tasks.
- Fostered professional relationships through effective communication, enhancing collaboration with clients, attorneys, and external organizations.
- Maintained organized files and scheduled appointments efficiently.
Education
High School For Arts And Business
Queens, NY06-2011
Skills
- Customer Service Excellence
- Communication
- Team Collaboration
- Problem Solving
- Time Management
- Fast-paced environments
- Microsoft Office (Word, Excel)
- Dependability and attention to detail
- Conflict Resolution
- Cash handling
- Inventory management
- Office Safety Practices
Timeline
Office Facilitator
Seacoast Distributors
04.2023 - Current
Brow Artist
Brow Society NYC
01.2020 - 04.2023
Esthetician
HusH Spa
10.2018 - 12.2019
Office Manager
GZB Realty
05.2016 - 10.2017
Paralegal
Various Law Firms
06.2015 - 05.2016
High School For Arts And Business