Megan Babb
Brooklyn
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
2
2
years of professional experience
Work History
Telephone Operator
Wyckoff Heights Hospital
06.2024 - Current
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked effectively in fast-paced environments.
- Directed emergency calls to appropriate departments, ensuring swift action for critical situations.
- Warmly greeted callers and offered assistance in transferring to appropriate department or employee.
- Operated switchboard and routed incoming calls to appropriate departments.
- Remained calm and poised in stressful situations, diffusing angry callers and mitigating issues.
- Received incoming calls and paged individuals and departments over PA system.
Clerk
Camba Inc
07.2022 - 11.2023
- Maintained filing system and organized customer documents for easy retrieval of information.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Arts - International Criminal Justice
John Jay College of Criminal Justice
New York, NY05-2028
High School Diploma -
New Design High School
New York, NY06-2021
Skills
- Professional Communication
- Flexible Schedule
- Clerical Support
- Switchboard Operation
- Reliability
- Adaptability and Flexibility
Timeline
Telephone Operator
Wyckoff Heights Hospital
06.2024 - Current
Clerk
Camba Inc
07.2022 - 11.2023
Bachelor of Arts - International Criminal Justice
John Jay College of Criminal Justice
High School Diploma -
New Design High School
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