Megan Beasley
Louisville
Summary
Dynamic barista with three years in specialty coffee and a foundation in business studies. Recognized for exceptional customer service and effective team coaching in fast-paced environments. DECA involvement and hostess experience reflect strong communication abilities. Key contributor to three successful Black Rock Coffee Bar Grand Openings, emphasizing teamwork and operational success.
Overview
3
3
years of professional experience
Work History
Shift Leader
Black Rock Coffee Bar
Arvada
06.2023 - Current
- Supervised and trained new baristas on beverage preparation, customer service, cash handling, and safety protocols.
- Resolved customer complaints professionally to enhance satisfaction and loyalty.
- Prepared and served a variety of coffee, espresso drinks, blended coffees, and teas.
- Executed closing procedures by counting cash, restocking shelves, and cleaning work areas.
Barista
Starbucks
Louisville
01.2023 - 05.2023
- Cultivated a positive work environment through team collaboration to enhance service efficiency.
- Engaged customers with personalized service, fostering loyalty and rapport.
- Operated espresso machines and equipment, ensuring optimal functionality and safety standards.
- Ensured compliance with health and safety regulations during food and beverage preparation.
Education
High School Diploma -
Monarch High School
Louisville05-2023
Some College (No Degree) - Business Accountancy
Front Range Community College
Westminster, Colorado, COSkills
- Beverage preparation
- Cash handling
- Safety compliance
- Equipment operation
- Closing procedures
- Customer relationship management
- Health regulations compliance
Languages
Spanish
Professional
Accomplishments
Seal of Biliteracy
References
References available upon request.
Timeline
Shift Leader
Black Rock Coffee Bar
06.2023 - Current
Barista
Starbucks
01.2023 - 05.2023
High School Diploma -
Monarch High School
Some College (No Degree) - Business Accountancy
Front Range Community College