MEGAN BLACK
Enid
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
5
5
years of professional experience
Work History
Shift Leader
Loves
Enid
03.2021 - Current
- Complied with company standards and policies, setting example for team members.
- Held team members accountable during shift by effectively coaching to improve performance.
- Managed store end of day procedures effectively and efficiently.
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained new team members on company policies and operational procedures.
- Monitored cash handling procedures to maintain accuracy in transactions.
- Addressed customer inquiries and resolved complaints promptly and effectively.
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Education
High School Diploma -
Epic charter
Enid, OklahomaSkills
- Teamwork
- Leadership
- Excellent Communication
- Time Management
- Computer Skills
- Positive Attitude
- Adaptability
- Goal-Oriented
- Active Listening
- Flexible Schedule
- Cash handling
- Training new employees
- Customer relationship management
- Store procedures compliance
- Issue resolution
- Attention to detail
- Role modeling
- Professional appearance
- Daily briefing facilitation
- Shift paperwork completion
Timeline
Shift Leader
Loves
03.2021 - Current
High School Diploma -
Epic charter