Megan Brown
Warner,NH
Summary
Seasoned Front End Manager offering many years in retail environment. Motivational leader and complex problem solver dedicated to continuous improvement. Known for high productivity and efficient task completion. Possess specialized skills in customer service management, team leadership, and sales strategy implementation. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and positive customer experiences. I am a dependable professional offering experience in managing inventory, teams and projects. Natural people person successful at building connections with staff, customers, and fellow managers to enable remarkable gains. Sets performance goals for associates and holds associates accountable through ongoing and consistent coaching.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front End Manager
Market Basket
Claremont, New Hampshire
07.2023 - Current
- Develop and maintain employee schedules for a team of 100-130.
- Optimized existing codebase for better performance and scalability.
- Delivered exceptional customer service by directly engaging with every customer and resolving checkout issues efficiently.
- Collaborated with management team to ensure seamless store operations.
- Oversaw inventory management in the checkout area, including timely ordering of stock.
Assistant Grocery Manager
Market Basket
Concord, New Hampshire
07.2022 - 07.2023
- Managed the grocery department to ensure shelves were consistently stocked and customer satisfaction was maintained.
- Led team meetings to effectively communicate store concerns and delegate responsibilities to grocery clerks.
POS Coordinator
Market Basket
Warner, New Hampshire
01.2020 - 07.2022
- Monitored and verified point-of-sale data throughout the store to uphold operational precision.
- Ensured accuracy of all tags and signage throughout the store to maintain consistent pricing and promotions.
Education
High School Diploma -
Kearsarge Regional High School
North Sutton, NH01-2011
Skills
- Employee scheduling
- Inventory management
- Performance optimization
- Customer service
- Team leadership
- Operational efficiency
- Data verification
- Visual merchandising
- Point-of-sale systems
- Stock ordering
- Conflict resolution
- Effective communication
- Problem solving
- Time management
- Budget management
- Client communication
- Price verification
- Staff management
- Employee supervision
- Cash handling
- Effective planning
- Performance improvements
- Team building
- Operations management
- Seasonal planning
- Staff supervision
- Cash flow management
- Listening skills
- Shrinkage control
- Schedule management
Certification
- CPR
References
References available upon request.
Timeline
Front End Manager
Market Basket
07.2023 - Current
Assistant Grocery Manager
Market Basket
07.2022 - 07.2023
POS Coordinator
Market Basket
01.2020 - 07.2022
High School Diploma -
Kearsarge Regional High School