DONOVAN CAMPBELL
Peekskill,NY
Summary
Experienced front end manager with a strong background in customer service, cash handling, and team supervision. Skilled in training associates, resolving issues, and keeping checkout operations running smoothly.
Overview
10
10
years of professional experience
Work History
Front End Manager
Walmart
Mohegan Lake, New York
07.2026 - Current
- Supervised Walmart front end cashiers and customer service associates.
- Coordinated checkout lanes, self-checkout, and service desk coverage.
- Trained associates on register procedures and store policies.
- Resolved customer concerns at front end service areas.
- Monitored cash handling, tills, and lane compliance.
- Reviewed scheduling, attendance, and shift assignments.
- Communicated daily priorities with store leadership and associates.
- Cultivated strong customer relations and developed effective customer service standards.
Department Supervisor/Manager
Home Depot
Hawthorne, New York
12.2016 - 07.2026
- Managed Home Depot merchandising plans and maintained organized sales floor displays.
- Supervised Home Depot department associates and coached daily customer service.
- Directed Home Depot opening and closing tasks for department operations.
- Monitored Home Depot inventory levels and coordinated stock replenishment.
- Resolved customer concerns using Home Depot service standards and product knowledge.
- Trained associates on Home Depot safety procedures and store policies.
- Ensured compliance with all safety regulations across the department.
- Reviewed department sales floor conditions and corrected merchandising issues.
Department Supervisor
KFC Taco Bell
Hawthorne, New York
05.2016 - 12.2016
- Trained team members on food safety, sanitation, and service standards to maintain compliance and enhance customer satisfaction.
- Assisted the KFC and Taco Bell crew during peak lunch, dinner, and closing shifts to ensure smooth operations.
- Managed cash drawers, deposits, and register counts with care
- Balanced cash drawers, deposits, and register counts with accuracy and care.
- Conducted inventory checks, restocked supplies, and coordinated supplier deliveries to optimize stock levels.
Education
Bachelor of Arts - Welding Arts
Apex Technical School
New York, NY06-1987
Skills
- Checkout lane coordination
- Self checkout
- Cash handling
- Till balancing
- Cash management
- Employee scheduling
- Employee supervision
- Customer service
- Problem solving
- Register management
- Price verification
Timeline
Front End Manager
Walmart
07.2026 - Current
Department Supervisor/Manager
Home Depot
12.2016 - 07.2026
Department Supervisor
KFC Taco Bell
05.2016 - 12.2016
Bachelor of Arts - Welding Arts
Apex Technical School