Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Megan Casey

Las Vegas,NV

Summary

Committed to work in an efficient environment where I can continue my professional development in sales and utilize my excellent customer service and upselling skills.

Overview

Work History

Cocktail server

Tao Group: Wet Republic Ultra Pool
2022 - Current
  • Utilize certain skills and techniques to maximize company's profitability
  • Generated over $825,000 in sales during the 7-month work season
  • Maintained a consistent upselling record throughout the work season
  • Developed lasting relationships with guests to ensure they return to the venue
  • Provide expedient and consistent service to all guests
  • Assist coworkers when needed to ensure all guests were helped in a timely manner
  • Promote venue via social media
  • Represent the company in a respectful manner.

Cocktail server

Clique Hospitality: Daylight Beach Club
2020 - 2021
  • Maximize profitability
  • Maintain client relationships
  • Provide all guests with expedient service to ensure an unforgettable experience for all clients
  • Assist coworkers when needed
  • Promote venue via social media
  • Represent the company in a respectful manner.

Lounge server

MGM Resorts (Bellagio): The Mayfair Supper Club
2019 - 2020
  • Provide all guests with outstanding service
  • Persuade guests to order items by possessing an outstanding knowledge of menu products
  • Accurately process financial transactions
  • Trained three new hires
  • Assist coworkers when needed.

Model Cocktail server

Stations Casino (Palms): KAOS
2019 - 2019
  • Maximize profitability
  • Provide all guests with an unforgettable experience
  • Accurately process financial transactions
  • Assist coworkers when needed
  • Promote venue via social media
  • Represent the company in a respectful manner.

Cocktail server

H. Wood Group: Harriet's
2018 - 2019
  • Maximize profitability
  • Accurately process financial transactions
  • Provide expedient and friendly service to all guests
  • Assist coworkers.

Cocktail server

TAO Group LA: The Highlight Room
2017 - 2018
  • Maximize profitability
  • Maintained relationships with clients and brought new clients into the venue
  • Accurately process financial transactions
  • Provide expedient service
  • Assist coworkers
  • Trained eight new employees on procedures and guidelines of company rules.

Server

Craft Hill
2016 - 2017
  • Possessed the highest sales of all servers on staff
  • Maximized profits by up selling beverages and foods
  • Assigned to majority of private parties reserved that were fifteen guests or more
  • Trained new employees
  • Yelp reviews written by guests on my service were always positive.

Education

Bachelor of Science - Biology

California State Polytechnic University, Pomona
Pomona, CA
05.2023

Skills

  • Maximize company's profitability by upselling guests on products
  • Possess excellent communication and interpersonal skills
  • Adapt well to any work environment
  • Able to work independently and as part of a team
  • Possess strong working ethics
  • Well organized
  • Fast learner
  • Resourceful
  • Able to multitask and readily follow instructions
  • Bilingual
  • Proficient in excel, word, and PowerPoint
  • Food handlers' card
  • TAM of Nevada card
  • Gaming card

References

  • Nicholas Quintanar, 10ndq10@gmail.com, (702) 612-9320
  • Nick Pelliccia, Nickp@play.Vegas, (585) 734-9196
  • Matt Galligan, Matt.Galligan@taogroup.com, (702) 816-6883

Timeline

Cocktail server

Tao Group: Wet Republic Ultra Pool
2022 - Current

Cocktail server

Clique Hospitality: Daylight Beach Club
2020 - 2021

Lounge server

MGM Resorts (Bellagio): The Mayfair Supper Club
2019 - 2020

Model Cocktail server

Stations Casino (Palms): KAOS
2019 - 2019

Cocktail server

H. Wood Group: Harriet's
2018 - 2019

Cocktail server

TAO Group LA: The Highlight Room
2017 - 2018

Server

Craft Hill
2016 - 2017

Bachelor of Science - Biology

California State Polytechnic University, Pomona

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Megan Casey