Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
10
10
years of professional experience
Work History
Manager
SUBWAY®Restaurants (Jannette Lamb)
Vancouver, Washington
09.2024 - Current
Supervised daily operations ensuring compliance with health and safety standards.
Coached, mentored, and trained team members to elevate job performance and enhance team capabilities.
Trained staff on food preparation techniques and customer service protocols.
Managed inventory levels and placed orders to ensure optimal stock availability and minimize shortages.
Coordinated schedules for team members to optimize shift coverage.
Conducted quality checks on food items to ensure freshness and presentation.
Resolved customer complaints promptly, improving satisfaction and fostering customer loyalty.
Enforced customer service standards and resolved customer problems to uphold quality service.
Maintained cleanliness and organization of the restaurant environment consistently.
Delivery Driver
DoorDash
Vancouver, WA
01.2021 - 09.2024
Delivered customer orders promptly and efficiently, ensuring customer satisfaction with timely service.