Child Support Specialist
Megan Charlebois
Arapahoe County
Aurora,CO
10
years of professional experience
Organized case management professional with strong skills in legal documentation, e-filing, record accuracy, and confidential client service. Applies careful review of financial and legal information, clear communication, and problem-solving to support child support enforcement, court procedures, and timely case action.
Work History
Child Support Specialist
2 Years 7 Months- Reviewed financial, legal, and personal documentation to establish and enforce child support obligations, ensuring compliance with regulatory standards.
- Conducted child support conferences with custodial and noncustodial parents, reviewing finances, parenting time, and other deductions.
- Coordinated with courts, employers, and government agencies to verify information and resolve case issues, facilitating timely support enforcement.
- Maintained accurate electronic case records and prepared documentation for legal proceedings, supporting effective case management.
- Responded to client inquiries and resolved concerns while handling sensitive information with professionalism and confidentiality.
- Achieved monthly child support order targets by effectively managing caseloads.
- Managing a child support case load while maintaining compliance with state and federal regulations.
Court Judicial Assistant
2 Years 5 Months- Scheduled hearings, trials, conferences, and other court proceedings.
- Prepared, reviewed, and processed court documents, orders, and legal correspondence.
- Maintained accurate case files and ensured timely filing of court records to support efficient court operations.
- Assisted with courtroom operations, facilitating smooth proceedings through effective coordination before, during, and after sessions.
- Responded to inquiries from attorneys, parties, and the public, providing clear guidance on court procedures and case status to enhance understanding and compliance.
- Ensured compliance with court rules, procedures, and confidentiality requirements.
- Provided administrative support to judges and court staff in a high-volume court environment.
Sales Associate
1 Year 1 Month- Guided customers in selecting and fitting attire for weddings and special occasions, enhancing their overall shopping experience.
- Coordinated wedding groups, organizing all orders to meet clients' specific requirements and timelines.
- Performed measurements to ensure proper fit for rental and purchased garments.
- Thrived in fast-paced, high-pressure environment while delivering exceptional attention to detail and customer service.
Independent Financial- Lead Teller
5 Years 5 Months- Processed customer transactions, ensuring accuracy and compliance with banking standards.
- Handled high volumes of transactions accurately at the bank. of transactions accurately while meeting productivity and service standards.
- Balanced cash drawers and kept accurate transaction records at shift end.
- Verified customer identities and followed banking regulations and security procedures.
- Provided customer service for account inquiries and banking products.
- Assisted customers in opening accounts and accurately completing required documentation.
- Resolved customer concerns and referred complex issues to appropriate banking personnel.
- Promoted relevant bank products and services tailored to individual customer needs.
- Maintained confidentiality of customer financial information.
Education
Bachelor of Science
Provost Honor Roll: 2020-2024
Skills
Child support enforcement knowledge
Case management expertise
Legal compliance research
Legal document preparation
Court filing procedures
Financial record review
Client intake strategies
Client documentation
Information integrity verification
Decision-making processes
Problem-solving capabilities
Active listening
Conflict resolution expertise
Written communication proficiency
Microsoft Office Suite applications knowledge
Attention to detail in all tasks
Team collaboration
Client assessment
Community outreach
Organizational skills
Collaborative teamwork
Teamwork
Client advocacy
Interpersonal communication
Problem-solving
Efficiency prioritization
Conflict resolution
Client intake
Case analysis
Legal research
Child support laws
Problem-solving abilities
Problem-solving
Written communication
Critical thinking
Problem-solving
Legal document preparation
Timeline
Sales Associate
Men's Warehouse
06.2024 - 07.2025Read More
Child Support Specialist
Arapahoe County
04.2024 - CurrentRead More
Court Judicial Assistant
Arapahoe County Courts
11.2021 - 04.2024Read More
Independent Financial- Lead Teller
06.2016 - 11.2021Read More
Metropolitan State University of Denver
Bachelor of Science
Read More