Donna Perry

• Maintain accurate case files and documentation for all clients.
• Monitor compliance with payment schedules
• Enforced collection activities on delinquent accounts such as wage garnishment
• Analyzed financial information related to income, expenses, for legal review.
• Researched and responded to inquiries from clients regarding their cases or the status of payments.
• Created reports detailing activities such as caseload and trainings training
• Performed data entry tasks into MTS system used for tracking client information related to child support cases.
• Prepare, reviewe, and maintaine accurate case files and records.
• Coordinated with other agencies to ensure timely receipt of funds from non-custodial parents.
• Adhered strictly to confidentiality guidelines when handling sensitive client information.
• Review court orders for accuracy
• Negotiated payment arrangements with non-custodial parents in accordance with policy
• Maintained contact with employers regarding employment verification, wage withholding orders, and payment status updates.
• Prepared legal documents for review such as modification, reducing arrears to judgment.

Refer clients to programs such as career services, mental health,housing assistance,legal aide.

Attend court as required.

Negotiate with clients for agreed court orders.

Attempt to locate clients using various locating systems.

Prepare quarterly reviews of cases