Dynamic bartender with extensive experience. Recognized for enhancing guest satisfaction through exceptional service and cocktail craftsmanship. A reliable team player skilled in training staff and managing high-volume service, ensuring compliance with health regulations while fostering a positive work environment. Committed to responsible alcohol service and operational efficiency.
Overview
11
11
years of professional experience
Work History
Bartender
Cheddar's Scratch Kitchen
Fort Worth
01.2023 - Current
Prepared and served a variety of beverages, ensuring quality and presentation standards.
Collaborated with kitchen staff to synchronize service timing and menu offerings.
Maintained cleanliness and organization of bar area, adhering to health and safety regulations.
Assisted in training new bartenders on drink recipes and customer service techniques.
Engaged with customers to provide personalized recommendations and enhance dining experience.
Resolved customer complaints effectively, fostering positive relationships and repeat business.
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Kept bar presentable and well-stocked to meet customer needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender/ Server
Applebee's Grill + Bar
Fort Worth, TX
03.2018 - 12.2023
Designed and executed a variety of cocktails to elevate guest satisfaction.
Oversaw cleanliness and organization of bar area to ensure adherence to health regulations.
Facilitated collaboration with kitchen staff to synchronize food and beverage service operations.
Facilitated training sessions for new bartenders on drink preparation techniques and customer service standards.
Collaborated with over five Applebee's locations, including Arlington, Mansfield, Grand Prairie, Fort Worth, and Lake Worth, TX, to enhance operational efficiency.
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender Shift Manager
Pantego Bay
Arlington, TX
04.2015 - 02.2018
Assisted in opening and closing restaurant operations. Supported team members by creating work schedules. Completed closing paperwork for each shift. Trained new staff on restaurant procedures. Managed weekly inventory orders for restaurant supplies.
Supervised daily bar operations, ensuring efficient service and adherence to safety standards.
Resolved customer complaints promptly, maintaining high satisfaction levels and reinforcing loyalty.
Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.