Megan Choma
Lawton
Summary
Dynamic Health Information Operations Supervisor at Datavant with a proven track record in employee development and logistics coordination. Expert in HIPAA compliance and medical records management, I successfully enhanced team performance and client relations while ensuring efficient operations across multiple healthcare systems. Committed to delivering exceptional patient care and operational excellence.
Overview
9
9
years of professional experience
Work History
Health Information Operations Supervisor
Datavant
10.2025 - Current
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Created schedules
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained client relations and oversaw daily operations for multiple healthcare systems (Ascension, Beacon, and Henry Ford)
Health Information Specialist
Datavant
08.2024 - 10.2025
- Directed and assisted pulling and procurement of medical files according to established procedures.
- Sorted, scanned and indexed documents, developed workflows and processed workflow reports to keep clinical records maintained in accordance with guidelines.
- Trained and backed reception area, on-call and distribution runs to facilitate quality customer care.
- Troubleshot and contacted appropriate areas during system inoperability to reduce downtime.
- Managed a multiline phone system
- Monitored and tracked inventory, assigned work tasks and adjusted assignments based on priorities.
Front End Manager
Menards
09.2020 - 07.2024
- Coached employees through day-to-day work and complex problems.
- Monitored cash drawers in 13 checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Medical Receptionist
Ideal Option
06.2018 - 04.2019
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Enhanced office productivity by handling high volume of callers per day.
- Checked patient insurance, demographic, and health history to keep information current.
Medical Assistant
University of Northern Iowa
06.2017 - 06.2018
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens for diagnostic evaluation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Diploma - Medical Assistant
Ross Medical Education Center
Portage, MI06-2017
Skills
- Employee development
- Logistics coordination
- Project planning
- Risk management
- Insurance verification
- Patient scheduling
- Appointment setting
- HIPAA compliance
- Medical office administration
- Billing support
- Records management
- EMR / EHR
Timeline
Health Information Operations Supervisor
Datavant
10.2025 - Current
Health Information Specialist
Datavant
08.2024 - 10.2025
Front End Manager
Menards
09.2020 - 07.2024
Medical Receptionist
Ideal Option
06.2018 - 04.2019
Medical Assistant
University of Northern Iowa
06.2017 - 06.2018
Diploma - Medical Assistant
Ross Medical Education Center