Megan Clatt
Donnellson
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Dental Office Business Manager
Kircher Family Dentistry
01.2020 - Current
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by providing a positive work environment and effective leadership.
- Communicated with patients and employees positively with particular attention to problem resolution.
- Assisted with hiring process and training of new employees.
- Negotiated contracts and fees with in network insurance companies securing favorable terms for the company while maintaining strong relationships.
- Responsible for all employee payroll, granting of PTO hours and year end reviews.
- Created up to date employee handbook to allow for consistency amongst all staff members.
Registered Dental Hygienist
Kircher Family Dentistry
09.2009 - Current
- Managed patient records with accuracy, maintaining confidentiality and compliance with HIPAA regulations.
- Collaborated with dental team members to provide comprehensive care for patients, enhancing overall experience.
- Strengthened communication skills by presenting complex information in an understandable manner to diverse patient populations.
- Coordinated with dental insurance providers to verify coverage and obtain necessary pre-authorizations for patient treatments, streamlining the financial aspect of care delivery.
Education
Dental Hygiene
Carl Sandburg Community College
Galesburg, IL05-2009
Skills
- Financial management
- Customer service
- Employee management
- Decision-making
- Operations management
- Human resources management
- Performance evaluations
- Team leadership
- Schedule management
- Effective leader
Timeline
Dental Office Business Manager
Kircher Family Dentistry
01.2020 - Current
Registered Dental Hygienist
Kircher Family Dentistry
09.2009 - Current
Dental Hygiene
Carl Sandburg Community College
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