Megan Collins
Cranberry Township,PA
Summary
Dynamic Pharmacy Technician with a proven track record at Giant Eagle, excelling in inventory management and compliance. Skilled in staff training and quality assurance, I fostered exceptional customer relationships while ensuring HIPAA adherence. Adept at problem-solving and maintaining a clean, organized environment, I consistently delivered outstanding patient service.
Overview
11
11
years of professional experience
Work History
Pharmacy Technician
Giant Eagle
Pittsburgh, PA
08.2024 - Current
- Verified prescription accuracy and ensured compliance with pharmacy regulations.
- Managed inventory levels and facilitated timely restocking of medications.
- Assisted pharmacists in preparing and dispensing medications to patients.
- Trained new pharmacy technicians on operational procedures and best practices.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Collected co-payments or full payments from customers.
Assistant Kitchen Manager
Dive Bar And Grille
Wexford, PA
05.2019 - 08.2024
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Purchased food and cultivated strong vendor relationships.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Helped general management develop prices based on inventory costs and portion sizes.
Manager
Save On Beer
Mars, PA
08.2014 - 12.2016
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Followed standardized recipes set by Chef for production of breakfast, lunch and dinner meals.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Wiped down counters using sanitizing spray to prevent cross-contamination among food items.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Purchased food and cultivated strong vendor relationships.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Helped general management develop prices based on inventory costs and portion sizes.
Education
No Degree - Chemical Engineering
West Virginia University
Morgantown, WVHigh School Diploma -
Seneca Valley High School
Harmony, PA06.2009
Skills
- Supply Ordering and Management
- Budget Management
- Staff Training
- Quality Assurance
- Health Code Compliance
- Money Handling
- Portion Sizes
- Performance Monitoring
- Food Safety and Sanitation
- Monitoring Food Preparation
- Verbal and Written Communication
- Delegating Assignments and Tasks
- Equipment Maintenance
- Inventory Management
- Kitchen Management
- Kitchen Equipment Operation
- Cutting Meat
- Multitasking and Organization
- Vendor Relations
- Chef Support
- Cost Control
- Fire Safety Regulations
- Anticipating Problems
- Safe Food Handling
- Waste Reduction
- Expediting Orders
- Food Item Purchasing
- Proper Storage Procedures
- Hand Trucks
- Attention to Detail
- Guest Satisfaction
- POS Terminal Operations
Timeline
Pharmacy Technician
Giant Eagle
08.2024 - Current
Assistant Kitchen Manager
Dive Bar And Grille
05.2019 - 08.2024
Manager
Save On Beer
08.2014 - 12.2016
No Degree - Chemical Engineering
West Virginia University
High School Diploma -
Seneca Valley High School