MEGAN CONLEY
NEWBURGH
Summary
Motivated Healthcare Professional experienced in patient access management. Streamlined workflows and enhanced patient experience through efficient registration processes. Fostered team collaboration and adapted to evolving healthcare environments.
Overview
8
8
years of professional experience
Work History
Patient Access Coordinator
Deaconess HRS
Evansville, IN
02.2026 - Current
- Facilitate patient registration processes, ensuring accurate data entry and compliance with healthcare regulations.
- Coordinate insurance verification to streamline patient access and reduce delays in service delivery.
- Collaborate with clinical teams to address patient inquiries, fostering a positive experience throughout care transitions.
- Train new staff on patient access protocols, enhancing team efficiency and service quality.
- Evaluate and process prior authorization requests to ensure compliance with insurance requirements.
- Contribute to a positive work environment by providing support and assistance to colleagues during peak periods or staff shortages.
Authorization Benefits Specialist
Deaconess HRS
Evansville, IN
11.2024 - 02.2026
- Facilitated outpatient procedure pre-certifications, minimizing denials and financial risks.
- Updated and verified patient insurance data, ensuring seamless authorization approvals.
- Analyzed medical documents, securing necessary authorizations for procedures.
- Communicated effectively with medical staff, addressing procedural concerns swiftly.
- Supported referral processes, ensuring timely completion and improved patient outcomes.
Medical Office Assistant
Deaconess Pediatric Urgent Care
Newburgh, IN
03.2024 - 11.2024
- Welcomed patients, scheduled appointments, and managed registration details to ensure smooth operations.
- Facilitated patient flow by accurately handling demographics and insurance data, contributing to timely service delivery.
- Directed inquiries to appropriate departments, improving patient satisfaction and supporting quality of care.
Inbound Expert
Target
Evansville, IN
09.2023 - 03.2024
- Managed incoming shipments and organized stock to improve inventory accuracy.
- Collaborate with the style team to ensure seamless product placement and optimal store layout.
- Resolved customer inquiries promptly, enhancing satisfaction and encouraging repeat business.
Sales Associate
Kate Spade
Tucson, AZ
11.2022 - 06.2023
- Welcomed customers warmly, creating inviting atmosphere that encouraged engagement.
- Maintained organized displays, enhancing visual appeal to elevate customer experience.
- Promoted merchandise effectively, increasing sales and enhancing product visibility.
Recruiter/Administrative Assistant
Coworx Staffing Services
Tucson, AZ
04.2018 - 05.2019
- Managed administrative tasks and streamlined applicant files to enhance office operations.
- Verified candidate credentials through comprehensive checks to improve recruitment accuracy.
- Coordinated interviews and provided detailed company insights to candidates to support recruitment efforts.
Education
Medical Billing and Coding Certificate -
Purdue University Global
High School Diploma - undefined
Sahuarita High School
05-2011
Skills
- Insurance Verification
- Documentation Management
- Cross-Functional Communication
- Critical thinking
- Team collaboration
UNEMPLOYED
May 2019 - Nov 2022
Timeline
Patient Access Coordinator
Deaconess HRS
02.2026 - Current
Authorization Benefits Specialist
Deaconess HRS
11.2024 - 02.2026
Medical Office Assistant
Deaconess Pediatric Urgent Care
03.2024 - 11.2024
Inbound Expert
Target
09.2023 - 03.2024
Sales Associate
Kate Spade
11.2022 - 06.2023
Recruiter/Administrative Assistant
Coworx Staffing Services
04.2018 - 05.2019
High School Diploma - undefined
Sahuarita High School
Medical Billing and Coding Certificate -
Purdue University Global