Shift Manager
Dairy Queen
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Trained and mentored new employees to maximize team performance.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Cultivated professional working relationships with peers and supervisors.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Adaptable and proficient in learning new concepts quickly and efficiently.
