Hi, I’m
Megan Deaven
Elizabethtown,PA
Summary
Accomplished and certified Pharmacy Technician with over 14 years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Nationally certified but also registered with the State Board of Pharmacy in Iowa and Texas!
Overview
16
years of professional experience
1
Certification
Work History
Tabula Rasa Healthcare/ MedWiseRXRemote, Remote
Certified Pharmacy Technician
04.2022 - Current
Job overview
- Called patients to discuss medication therapy management
- Collaborated with team members to achieve target results.
- Manage about 100 calls per day on auto dialer system
- Reviewed and verified customer information and insurance provider information
- Established compassionate and caring relationships with patients.
MWI Animal HealthElizabethtown, PA
Pharmacy Technician
08.2020 - 04.2022
Job overview
- Counted and labeled prescriptions with correct item and quantity.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Teamed with technicians and pharmacists to prioritize and complete orders
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Entered and processed patients' prescriptions into internal system
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors
Giant Food StoresElizabethtown, PA
Pharmacy Technician
01.2008 - 08.2020
Job overview
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Coordinated verification and filling of more than 200 daily prescriptions in high-volume retail pharmacy environment
Sloan's PharmacyElizabethtown, PA
Pharmacy Technician
08.2017 - 08.2018
Job overview
- Restocked automated medication dispensing equipment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Entered and processed patients' prescriptions into internal system
- Stocked, labeled and inventoried medication to keep accurate records
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Processed over 15 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction
Minnich's PharmacyYork, PA
Pharmacy Technician
05.2014 - 08.2017
Job overview
- Restocked automated medication dispensing equipment.
- Counted, measured, and compounded medications following standard procedures.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Participated in team-building activities to enhance working relationships
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Collaborated with team members to achieve target results
- Coordinated verification and filling of more than 200 daily prescriptions in high-volume long term care pharmacy environment with at least 10 different nursing facilities
Millenium PharmacyMechanicburg, PA
Pharmacy Technician
08.2013 - 05.2014
Job overview
- Restocked automated medication dispensing equipment.
- Counted, measured, and compounded medications following standard procedures.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Stocked, labeled and inventoried medication to keep accurate records.
- Restocked automated medication dispensing equipment
- Counted and labeled prescriptions with correct item and quantity
- Stocked, labeled and inventoried medication to keep accurate records
- Processed over 250 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction
College Hill Children's CenterLancaster, PA
Assistant Group Supervisor
06.2010 - 08.2013
Job overview
- Provided appropriate behavioral guidance to youngsters aged 6 weeks to 12 months.
- Managed and led activities promoting growth in mental, emotional and educational areas.
- Prepared facilities for operational audits and health agency inspections.
- Attended staff development meetings and workshops and applied information from those events into daily activities.
- Provided positive reinforcement for good behavior and gently disciplined when appropriate.
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels
Education
Ashworth Community CollegeOnline
Certificate from Pharmacy Technician
2013
Elizabethtown Area Senior High SchoolElizabethtown, PA
High School Diploma
06.2010
Skills
- Medicare and Medicaid process
- Prepare bubble packs
- Drug utilization review
- Drug inventory management
- Processing payments
- Stocking Shelves
- Manual and Automated Medication Dispensing
- Confidentiality and HIPAA
- Typing Medication Labels
- Updating Medication Histories
- Team collaboration
- Data Entry
- Medication Therapy Management
- Patient Data Management Systems
- Understanding of Drugs
- Administering Claims
Certification
- CPhT - Certified Pharmacy Technician
Cpht
I completed and passed the National Pharmacy Technician Certification exam in June of 2021.
Timeline
Certified Pharmacy Technician
Tabula Rasa Healthcare/ MedWiseRX
04.2022 - Current
Pharmacy Technician
MWI Animal Health
08.2020 - 04.2022
Pharmacy Technician
Sloan's Pharmacy
08.2017 - 08.2018
Pharmacy Technician
Minnich's Pharmacy
05.2014 - 08.2017
Pharmacy Technician
Millenium Pharmacy
08.2013 - 05.2014
Assistant Group Supervisor
College Hill Children's Center
06.2010 - 08.2013
Pharmacy Technician
Giant Food Stores
01.2008 - 08.2020
Ashworth Community College
Certificate from Pharmacy Technician
Elizabethtown Area Senior High School
High School Diploma
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