Megan Delgado
Fort Worth,US
Summary
Motivated professional with a commitment to top-tier performance. Strong leadership and motivational skills in addition to a focus on customer satisfaction. Maximize quality assurance through compliance with regulatory guidelines and training initiatives. Unwavering commitment to customer satisfaction, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.
Overview
7
7
years of professional experience
Work History
Bartender
The Archibald
06.2024 - Current
- Surprise and delight customers with unique cocktails, wines and other beverages while creating personalized connections
- Contribute to keeping a safe, clean and organized environment
- Provide efficient and upbeat service during private events to ensure high level of satisfaction for guests
- Adhered to all company policies and procedures regarding alcohol consumption and serving laws
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Small Business Owner
Megnolia's
04.2024 - Current
- Organize and lead engaging events over floral design and care.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Collaborated with other local businesses on joint ventures which generated additional revenue streams
- Organized and executed networking events with key industry professionals to foster relationships and expand clientele
Bartender
Casa Mañana
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Ensure that operations run smoothly for patrons attending the theatre
- Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor
- Consistently provided friendly service to promote better customer engagement.
Bartender Shift Manager
Funky Lime Concepts
07.2017 - 02.2024
- Generated higher ticket averages by suggestive up-selling techniques
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
- Independently performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory
- Trained new team members on bar procedures, bar menu items, and performance strategies
- Monitored intake of alcohol by guests and prohibited sale of alcohol to intoxicated individuals
Education
BACHELOR OF SCIENCE - BOTANY
Oregon State University
ASSOCIATE OF SCIENCE - HORTICULTURE
Tarrant County College District
HIGH SCHOOL DIPLOMA -
Crowley High School
06-2014
Skills
- Suggestive Selling
- New Hire Training
- Inventory
- Highly reliable
- Strong multitasking
- Outgoing Personality
- Business growth and retention
- Strategic Planning
- Project Management
- Operations Management
References
References available upon request
Timeline
Bartender
The Archibald
06.2024 - Current
Small Business Owner
Megnolia's
04.2024 - Current
Bartender
Casa Mañana
04.2024 - Current
Bartender Shift Manager
Funky Lime Concepts
07.2017 - 02.2024
ASSOCIATE OF SCIENCE - HORTICULTURE
Tarrant County College District
BACHELOR OF SCIENCE - BOTANY
Oregon State University
HIGH SCHOOL DIPLOMA -
Crowley High School
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