Nicholas Rayburn
Fort Worth,TX
Summary
A professional bartender who views this craft as a true vocation. Has over 9 years experience ranging across every concept from a dive bar to a high-end cocktail lounge. Committed to excellent guest experiences, as it begets solid reviews and repeat business. This paired with efficiency of time and motion behind the bar blends together for a cohesive cocktail of productivity both with staff and patrons. Believes that this industry revolves around work ethic, reliability, communication, transparency, and intention.
Overview
8
8
years of professional experience
Work History
Bartender
Bearded Lady
10.2023 - Current
- Served high customer volumes during special events, nights, and weekends in a restaurant setting
- Performed closing duties (i.e. stocking, cleaning, stocking utensils, etc.) and preparation for next day's incoming staff
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Continued education in alcohol knowledge, specifically beer, as that is the focus of the establishment.
Bartender Shift Manager
Nickel City
11.2022 - 10.2023
- Supervised and trained staff on setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Ran reports at the end of day to assess tip out for the staff throughout the entirety of the day.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Helped maintain, educate, and streamline a craft cocktail-centric program.
- Followed strict recipes and drink measurements to minimize product used.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
General Manager
The Winchester Tavern
10.2017 - 11.2022
- In opening the concept, curated the liquor, beer, and wine selection.
- Hired the staff and trained them to the expectations the establishment and company required.
- Through on the job training, became proficient in an array of miscellaneous skills such as maintaining glycol lines and pressure systems, rudimentary plumbing techniques, simple DIY projects in maintaining the bar, etc.
- Handled employee-related issues to improve performance, professional conduct, attendance, and establishing consistent schedules.
- Initiated plans to improve customer relations, quality standards, and service efficiency to establish a regular base of patrons.
- Cultivated relationships with vendors in order to acquire product placement, spends, promotions, and rotation of inventory based off popularity.
- Handled all numbers and tip outs for staff, as well as established sales goals and monthly objectives.
- Planned and organized parties in many different forms, and adapted the establishment and staff to fulfill the unique needs of each one.
Bartender
Thompson's Bookstore
03.2017 - 11.2020
- Focused on spirit and craft cocktail knowledge, specifically whiskey, as the bar hosted 300+ skews at any given time.
- Worked in a high volume environment utilizing a highly complex menu with 4+ touch cocktails.
- Helped create an inviting yet intimate environment for guests, as the concept centered around a fine dining experience in a drinking setting.
- Assisted in a weekly inventory count system for three floors of service with over a 1000 products per floor.
- Maintained a very pristine professional appearance of traditional slacks, vest, tie attire.
Education
Bachelor of Science - History
Howard Payne University
Brownwood, TX12.2011
Skills
- Suggestive Selling
- Menu Memorization
- ABC Standards
- Responsible Alcohol Service
- Handling Difficult Customers
- Classic Cocktails
- Liquor, Beer, and Wine Knowledge
Timeline
Bartender
Bearded Lady
10.2023 - Current
Bartender Shift Manager
Nickel City
11.2022 - 10.2023
General Manager
The Winchester Tavern
10.2017 - 11.2022
Bartender
Thompson's Bookstore
03.2017 - 11.2020
Bachelor of Science - History
Howard Payne University
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