Megan Dewall
Milton,FL
Summary
Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards. Highly-motivated employee with desire to take on new challenges. While training new hires kept a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
bar515
Milton, FL
06.2022 - Current
- Greeted customers and escorted them to their tables.
- Assisted with setting up banquet rooms for special events.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Upsold appetizers, drinks, desserts. when appropriate.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Provided menus and answered questions about menu items and specials.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Communicated with kitchen staff regarding customer feedback or complaints.
Babysitter
Self-employeed
Milton, FL
01.2022 - Current
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Creating an atmosphere of fun that allows for occasional rule-bending within reason.
- Maintaining a positive attitude while being patient and understanding with the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Helping older children with homework assignments as directed by parents.
- Completing light housekeeping tasks such as tidying up toys and books.
Education
High School Diploma -
Pace High School
Pace Fl05-2024
Skills
- Table setting arrangements
- Guest Relations Management
- Conflict Resolution
- Reservations Coordination
- Menu Memorization
- Greeting guests
- New Hire Training
- Systems Evaluation
Timeline
Restaurant Hostess
bar515
06.2022 - Current
Babysitter
Self-employeed
01.2022 - Current
High School Diploma -
Pace High School
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