Experienced Assistant Manager with a strong background in customer service, money handling, and daily store operations. Known for team leadership, staff training, and smooth workflow support.
Work History
Assistant Manager
3 Years 2 Months
Dollar Tree | 2023.09 - Current
Supervised store associates during daily operations, ensuring customer service and sales floor standards.
Managed opening and closing procedures, balancing registers and securing cash handling areas.
Trained new team members on register procedures, merchandising, and recovery expectations.
Monitored inventory levels, replenished merchandise, and supported stockroom organization.
Coordinated task assignments to support productivity, coverage, and smooth daily workflow.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Assistant Manager
2 Years 2 Months
Dollar General | 2021.06 - 2023.08
Resolved customer concerns promptly, maintaining positive shopping experience and service consistency.
Enforced company policies, safety procedures, and loss prevention practices throughout store shifts.
Trained new team members on register procedures, merchandising, and recovery expectations.
Reviewed merchandising displays and aisle presentation to maintain compliance with planogram standards.
Developed strong working relationships with staff, fostering a positive work environment.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Education
High School Diploma
Grand Island High School | Grand Island, NY | 2013-06