Megan Espinoza
Dallas,TX
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced work environment.
Overview
9
9
years of professional experience
Work History
Clinician Advocate Manager
Advantis Medical Staffing
08.2023 - Current
- Worked with the Director of Operations to create, hire, launch and manager the Clinician Advocate department.
- Constructed SOPs, Scripts, Daily Duties, Metrics and Data Collection for the department.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Report weekly data to C-Suite on progress of department.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Operations Manager/Operation Specialist/Talent Advisor
StaffDNA
10.2021 - Current
- Managing an average of 50 “active nurses” and 40-60 “onboarding” nurses simultaneously
- Consistently exceeding monthly deal metrics; averaging 110% to 130% of monthly deal goal
- Lead trainer for onboarding team in the Operations department; actively monitoring a team of 6 new hires and serving as the lead source for the team as a whole
- Responsible for presenting statistics and growth strategies for the department to directors and VP of
- Department for the company
- Utilizing recruitment and retention skills daily to achieve rebooking, referrals and outreach to all active and potential candidates.
Manager/Cashier/Sales Floor Associate
Hobby Lobby
08.2014 - 10.2021
- Responsible for cashier sales and the training of new employees
- Provide customer service and assist customers to promote merchandise sales
- Complete tax forms and international tax forms
- Responsible for marketing floor layouts and stock/monitor inventory for sales
- Corroborate with others to create analytical decisions to meet customer needs and increase sales of goods
Education
Science - Developmental
BA - Psychology, Communication Studies
University of Texas Rio Grande Valley, University of Dublin
Skills
- Technical
- Operations Manager
- Recruitment
- Training
- Sales
- Microsoft Word, Excel, and PowerPoint, and Adobe software
- Trend Analysis
- Professional
- Leadership Skills
- Communication Skills
- Management Skills
- Problem Solving Skills
- Collaboration Skills References: Available upon request
Timeline
Clinician Advocate Manager
Advantis Medical Staffing
08.2023 - Current
Operations Manager/Operation Specialist/Talent Advisor
StaffDNA
10.2021 - Current
Manager/Cashier/Sales Floor Associate
Hobby Lobby
08.2014 - 10.2021
Science - Developmental
BA - Psychology, Communication Studies
University of Texas Rio Grande Valley, University of Dublin
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