I have experience interacting with people and having a positive attitude and impact on the people I interact with. I’m patient, passionate and understanding to life and people. I want to be able to provide for my family of 6 and I know my work ethic will be worth it.
Work History
Cashier/Customer Service
15 Years
Ssp America | 09.2011 - Current
Responsibilities
Cashier, Barista, hostess.
Accomplishments
I have become very confident and outgoing. Learning very good customer service skills and interacting with other people.
Skills Used
I answered phones for Togo orders, I cashier and was a barista for special coffee drinks, I demonstrated very good customer services and making sure all our customers left satisfied.
Waitress
4 Years 6 Months
Denny Restaurant | 03.2017 - 09.2021
Hospitality to guest, helping through the menu, and providing them with a positive dining experience. Being quick and efficient with delivery hot fresh food and meeting all the customers needs.
I have received 3 awards for employee of the month, and perfect attendance. I transferred to Colorado and after 2 months became shift leader.
Skills Used
Customer service skills. Organization skills. People skills, computer skills and being responsible for money handling.
Education
medical assistant
Everest College | Torrance, CA | 01.2009
Skills
Retail sales
Sales
Food handling
Serving Experience
Shift Management
Barista Experience
Food Service
Guest relations
Cash handling
Food Preparation
Account management
Customer Service Skills
Organization Skills
Communication Skills
Hard worker
Fast learning
Host/Hostess
Sales lead qualification
Cash register
Zoom
Customer service
Communication skills
Phone etiquette
Coffee Experience
POS
Food safety
Certification
Driver's License
Additional Information
Authorized to work in the US for any employer
Accomplishments
I was the top up sales person at Dennys. I was a barista and was promoted to shift lead. I was hostess at Legends restaurant and was promoted to server.