Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Megan Eustace

Flower Mound,TX

Summary

Accomplished and certified Pharmacy Technician with over 20 years of experience in retail pharmacy environment for major national chain. Knowledgeable about FDA drug safety guidelines with expertise in Hematology/ Oncology, Prior Authorizations and Patient Assistance Programs.

Overview

24
24
years of professional experience
2
2
years of post-secondary education

Work History

Clinical Pharmacy Technician

Ut Southwestern Medical Center
05.2021 - Current
  • Improved patient outcomes by accurately interpreting medication orders and refilling over 80 prescriptions per day in a timely manner based on Standard Medication Protocol.
  • Ensured accurate record-keeping by maintaining detailed documentation of all medication-related Prior Authorizations and Appeals
  • Developed educational materials and conducted staff trainings on pharmacy procedures and best practices.

Prior Authorization Coordinator

UCSD Moore's Cancer Center
08.2017 - 04.2021
  • Efficiently managing prior authorization requests and ensured timely approvals and minimized delays in treatment
  • Analyzed medical records and other documents to determine approval of requests for authorization.
  • Evaluated clinical criteria for approval or denial of services requiring pre-authorization including off label use of chemotherapy.
  • Assisted patients with the acquisition of funds through Patient Assistance Programs.

Pharmacy Technician

UCSD Moore's Cancer Center
09.2015 - 08.2017
  • Managed inventory control processes for chemotherapeutic agents, guaranteeing consistent availability of vital medications for patients while minimizing waste due to expiration or obsolescence.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Processed data entry with Cerner, Epic and Willow Ambulatory
  • Enhanced patient adherence with Therigy and Asembia programs documenting chemotherapy cycles.

Pharmacy Technician

Walgreens
04.2009 - 09.2015
  • Resolved third-party billing, computer system and customer service issues.
  • Utilized pharmacy management software to process prescriptions efficiently.
  • Assisted in management of prescription deliveries, improving patient convenience.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.

Pharmacy Technician

Med-Rx Drug
01.2001 - 04.2009
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted and labeled prescriptions with correct item and quantity.
  • Collected co-payments or full payments from customers.

Education

High School Diploma -

Valhalla High School
El Cajon, CA
04.2002

Some College (No Degree) -

Cuyamaca College
El Cajon, CA
05.2010 - 05.2012

Skills

    Clinical trial support

    Medicare and Medicaid billing

    Critical Thinking

    Drug Classification Knowledge

    340B Knowledge

    Prior Authorizations and Appeal Packets

Affiliations

  • American Society of Health-System Pharmacists

Timeline

Clinical Pharmacy Technician

Ut Southwestern Medical Center
05.2021 - Current

Prior Authorization Coordinator

UCSD Moore's Cancer Center
08.2017 - 04.2021

Pharmacy Technician

UCSD Moore's Cancer Center
09.2015 - 08.2017

Some College (No Degree) -

Cuyamaca College
05.2010 - 05.2012

Pharmacy Technician

Walgreens
04.2009 - 09.2015

Pharmacy Technician

Med-Rx Drug
01.2001 - 04.2009

High School Diploma -

Valhalla High School

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