Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

Megan Fankhauser

Mercy Healthcare
University City,MO
11
years of professional experience

Experienced quality improvement specialist with a strong background in workflow optimization, policy development, and regulatory compliance. Skilled in data analysis, patient safety, and cross-functional collaboration to drive evidence-based improvements and standardize care.

Work History

Sr. Quality Improvement Specialist

3 Years 6 Months
Mercy Healthcare | 05.2023 - Current
  • Collaborated with interdisciplinary teams to implement standardized workflows.
  • Developed and executed system-wide policies and protocols ensuring compliance with evidence-based practice
  • Facilitated nurse practice and provider specialty councils related to obstetric, neonatal, and pediatric care.
  • Supported system-level participation in Perinatal Quality Collaboratives (PQC) at the state level
  • Proactively identified opportunities for enhancing overall system performance, recommending improvements based on data analysis findings.
  • Developed system level patient safety program

Neonatal Intensive Care Unit Nurse Educator

1 Year 4 Months
Mercy Hospital St. Louis | 01.2022 - 05.2023
  • Actively participated in quality improvement initiatives, identifying areas for potential enhancement within the neonatal intensive care unit setting.
  • Mentored junior nurses through hands-on training sessions to help them gain confidence in their skills within the NICU environment.
  • Delivered onboarding sessions for newly hired nurses, reinforcing unit procedures and documentation expectations.

Lactation Consultant

4 Years
Mercy Hospital St. Louis | 01.2018 - 01.2022
  • Assessed inpatient breastfeeding needs for patients in neonatal intensive care units, developing individualized lactation care plans.
  • Educated mothers and families on latch techniques, milk supply, and feeding expectations.
  • Documented lactation assessments, interventions, and follow-up recommendations in electronic medical records.

Neonatal Intensive Care Unit Registered Nurse

6 Years 3 Months
Mercy Hospital St. Louis | 10.2015 - 01.2022
  • Assessed premature and critically ill newborns, documenting subtle changes in respiratory, cardiac, and neurological status.
  • Monitored ventilator support, oxygenation, and alarms, collaborating with respiratory therapy on rapid clinical changes.
  • Educated families on NICU procedures, equipment, and discharge preparation, reducing anxiety during complex care episodes.

Education

Bachelor of Science - Nursing

Goldfarb School of Nursing | St. Louis, MO | 08-2015

Bachelor of Arts - Biologu

Greenville College | Greenville, IL | 05-2010

Skills

Process improvement expertise
Policy development
Problem-solving
Data analysis
Time management
Organizational skills
Project management
Effective communication

Accomplishments

  • Two time March of Dimes Finalist
  • Internationally Board Certified Lactation Consultant 2018 - 2023
  • Developed prenatal education program for families affected by Substance Use Disorder

Timeline

Sr. Quality Improvement Specialist

Mercy Healthcare
05.2023 - CurrentRead More

Neonatal Intensive Care Unit Nurse Educator

Mercy Hospital St. Louis
01.2022 - 05.2023Read More

Lactation Consultant

Mercy Hospital St. Louis
01.2018 - 01.2022Read More

Neonatal Intensive Care Unit Registered Nurse

Mercy Hospital St. Louis
10.2015 - 01.2022Read More

Goldfarb School of Nursing

Bachelor of Science from Nursing
Read More

Greenville College

Bachelor of Arts from Biologu
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Megan Fankhauser