Megan Fitzpatrick
Aurora,CO
Summary
Experienced in managing high-volume dining environments while ensuring quality service. Utilizes effective communication and leadership to foster a cohesive team atmosphere. Track record of enhancing guest experiences and operational efficiency through strategic planning and hands-on management.
Overview
5
5
years of professional experience
Work History
Lead Server/Server/Trainer
Red Llama
Lone Tree, CO
05.2025 - Current
- Supervised and trained staff on menu offerings and service standards.
- Implemented efficient table management strategies to enhance guest experience.
- Coordinated with kitchen team to ensure timely food preparation and delivery.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Managed inventory levels of supplies, ensuring availability during peak hours.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Cultivated warm relationships with regular customers.
Miss Teen Aurora
Future Productions
Denver, CO
05.2023 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Server
Valley Country Club
Centennial, CO
05.2024 - 08.2024
- Provided exceptional customer service to enhance dining experience for members and guests.
- Managed food and beverage orders efficiently to ensure timely service during peak hours.
- Trained new staff on restaurant protocols, enhancing team performance and service quality.
- Maintained cleanliness and organization of dining areas to uphold club standards.
- Collaborated with kitchen staff to streamline order delivery and improve communication flow.
Front Desk Receptionist/Customer Service Representative
Massage Envy Spa
Denver, CO
05.2023 - 08.2023
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Handled multi-line phone system, addressing inquiries and directing calls efficiently.
- Maintained accurate appointment schedules for staff and clients, optimizing time management.
- Provided exceptional customer service, resolving issues promptly to enhance guest satisfaction.
Sales Associate/Cashier Team Lead
Fuzziwigscandyfactory
Aurora, CO
05.2021 - 05.2023
- Assisted customers in selecting products, enhancing shopping experience and driving sales.
- Managed inventory levels, ensuring optimal stock availability and minimizing shortages.
- Demonstrated product knowledge to educate customers and promote upselling opportunities.
- Processed transactions accurately using point-of-sale systems, maintaining cash handling standards.
Education
No Degree - Economics And Political Science
Boston University
Boston, Massachusetts, MA05-2027
High School Diploma -
Smoky Hill High School
Aurora, CO05-2023
Skills
- Problem-solving
- Attention to detail
- Team leadership
- Positive and friendly attitude
- Organization and efficiency
- POS system operations
- Sales techniques
Timeline
Lead Server/Server/Trainer
Red Llama
05.2025 - Current
Server
Valley Country Club
05.2024 - 08.2024
Miss Teen Aurora
Future Productions
05.2023 - 12.2024
Front Desk Receptionist/Customer Service Representative
Massage Envy Spa
05.2023 - 08.2023
Sales Associate/Cashier Team Lead
Fuzziwigscandyfactory
05.2021 - 05.2023
No Degree - Economics And Political Science
Boston University
High School Diploma -
Smoky Hill High School