Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Megan Ford

Austin

Summary

Dynamic and detail-oriented individual with experience in different customer service settings that utilize team collaboration. Proven ability to maintain high standards during peak hours while ensuring quality assurance. Skilled in time management and effective communication, consistently enhancing customer satisfaction in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Server Assistant

iPic Theaters
06.2023 - 08.2025
  • Assisted servers with monitoring tables for customer satisfaction, quality, and additional service.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Concessions Worker

Regal Cinemas
06.2022 - 08.2022
  • Maintained a clean working environment by sweeping floors and emptying trash cans regularly.
  • Monitored expiration dates and rotated items for freshness assurance.
  • Chopped produce, stocked food items, and prepared food before lunchtime and dinner rush periods.
  • Managed concession stand obligations; served and prepared beverages, food, tickets, etc.

Education

Bachelor of Science - Neuroscience

Colorado State University
Fort Collins, CO
05-2028

Skills

  • Time management
  • Attention to detail
  • Team collaboration
  • Customer service
  • Communication skills
  • Quality assurance
  • Adaptability
  • Service orientation
  • Willing to learn

Accomplishments

  • Trustee’s Scholar Award
  • IPic Theaters Employee of the Month
  • Dean’s List

Timeline

Server Assistant

iPic Theaters
06.2023 - 08.2025

Concessions Worker

Regal Cinemas
06.2022 - 08.2022

Bachelor of Science - Neuroscience

Colorado State University