Megan Freeman
College Station,TX
Summary
Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
4
4
years of professional experience
1
1
Certification
Work History
To-Go Specialist
Olive Garden
College Station, TX
04.2022 - Current
- Prepared to-go orders according to customer specifications and restaurant standards.
- Managed order packaging and ensured accuracy of items for customer satisfaction.
- Handled cash transactions accurately while processing customer payments for orders.
- Provided menu information and answered questions about ingredients or preparation methods of food items.
Server
Olive Garden
College Station, TX
04.2022 - Current
- Provided excellent customer service to enhance dining experience for guests.
- Managed food and beverage orders efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in training new servers on menu items and service standards.
- Operated POS terminals to input orders, split bills, and calculate totals.
Bartender
Olive Garden
College Station, TX
04.2022 - Current
- Mixed beverages and crafted cocktails to meet customer preferences.
- Provided exceptional customer service during busy dining hours.
- Maintained cleanliness and organization of the bar area.
- Monitored inventory levels and restocked supplies as needed.
- Performed opening and closing duties including restocking supplies.
Internship Student
C.E. Borman and Associates
College Station, TX
01.2024 - 05.2024
- Collaborated with team members on project tasks and shared insights.
- Maintained organized documentation for ongoing projects and communications.
- Shadowed staff and learned advanced work.
- Assisted in the organization of events such as conferences, seminars, and workshops.
Education
Associate of Arts - Psychology
Blinn College
Bryan, TX12.2024
Associate of Science - Legal Sciences
Blinn College
Bryan, TX03.2024
High School Diploma -
Crandall High School
Crandall, TX05.2022
Skills
- Team collaboration
- Critical thinking
- Audience engagement
- Writing and editing
- Research and fact-checking
- Social media engagement
- Editorial judgment
- Adaptability
- Effective communication
Affiliations
- Running
- Lifting weights
- Reading
- Being around others
Certification
Mediation Certification
Legal Assistant Certification
Accomplishments
- Undergraduate Glasscock Scholar
- Editorial Board Member for Undergraduate Research Journal
Timeline
Internship Student
C.E. Borman and Associates
01.2024 - 05.2024
To-Go Specialist
Olive Garden
04.2022 - Current
Server
Olive Garden
04.2022 - Current
Bartender
Olive Garden
04.2022 - Current
Associate of Arts - Psychology
Blinn College
Associate of Science - Legal Sciences
Blinn College
High School Diploma -
Crandall High School