Megan Graham
Peninsula - Covenant Health
KNOXVILLE,TN
1
Language
12
years of professional experience
I am what I like to consider a “Jill of All Trades”. I adapt and learns new skills quickly with great precision. I am also a very compassionate person and personable, I love helping people in any way I'm able. With a professional side along with a goofy side. I'm mom of two little ones as well that have driven me to be more career focused so I'm able to give them a great life!
Work History
Psych Case Manager
3 Years 4 Months- Conduct comprehensive behavioral health intake assessments to determine appropriate levels of psychiatric care, including inpatient and outpatient services.
- Evaluate referrals through Xferall. PBM and other referral programs, coordinate with healthcare providers and community agencies, and gather clinical information to support admission and treatment decisions.
- Provide crisis intervention, supportive counseling, safety planning, and care coordination for patients experiencing behavioral health concerns.
- Facilitate referrals to appropriate behavioral health programs and connect patients and families with community resources to support recovery.
- Collaborate with physicians, clinical teams, referral sources, and protective services to ensure continuity of care and appropriate treatment planning.
- Maintain accurate clinical documentation and update electronic systems to support care coordination and regulatory compliance.
- Demonstrate strong clinical judgment, critical thinking, communication, and organizational skills in a fast-paced healthcare environment.
- Verified patient insurance eligibility, benefits, and coverage prior to treatment or admission.
Manager and Bookkeeper
4 Years 9 Months- Managed accounts payable, accounts receivable, payroll, and daily financial records while ensuring accurate bookkeeping and regulatory compliance.
- Prepared project estimates and competitive bids by conducting on-site assessments and reviewing construction plans and blueprints.
- Coordinated project planning, budgeting, and scheduling to support efficient operations and successful project completion.
- Performed hands-on residential and commercial construction work, including tile installation, electrical wiring, and plumbing repairs and installations.
Child Caregiver
3 Years 10 Months- Provided dependable, in-home childcare for a physician's family in a safe, nurturing, and structured environment.
- Planned and managed children's daily schedules, including school, extracurricular activities, appointments, and recreational events.
- Transported children safely to and from school, activities, and appointments while maintaining punctuality and reliability.
- Fostered children's emotional, social, and developmental growth through age-appropriate activities and positive guidance.
Education
High School
Skills
Crisis Advocate
Empathy
Insurance Billing & Coding
Medical Coding
Management
Problem Solving
Leadership
Computer & IT
Communication
LANGUAGE
English
Timeline
Psych Case Manager
Peninsula - Covenant Health
04.2023 - CurrentRead More
Manager and Bookkeeper
Camerons Build
06.2017 - 03.2022Read More
Child Caregiver
Care.com
07.2014 - 05.2018Read More
Cumberland County High School
High School
Read More