Summary
Overview
Work History
Education
Skills
Clinical Experience
Affiliations
Certification
Timeline
Generic

Megan Harris

Newport,MI

Summary

Hardworking individual with 4+ years experience in the medical field. Expertise in patient care and interactions, maintaining patient confidentiality, and computer skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Shift Leader

Dairy Queen
06.2014 - Current
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Collecting payments and tilling cash drawer after each shift.

Insurance Verifier / Medical Receptionist

Special Care OB/GYN
04.2019 - 06.2023
  • Demonstrated expertise in various insurance plans, including HMOs, PPOs, and government-sponsored programs, ensuring accurate verification for diverse client populations.
  • Verified all patient demographic information when registering for services.
  • Answered telephone calls to offer office information, schedule appointments, answer questions, and direct calls to staff.
  • Assisted patients with understanding personalized insurance coverage and benefits.
  • Achieved insurance pre-authorizations to enable timely patient procedures.
  • Posted payments to accounts and maintained records.

Online Fulfillment Specialist

Kohl's
10.2016 - 01.2019
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Assisted at customer service initiating returns.
  • Interacted with customers in a friendly and knowledgeable way.

Education

Associate of Applied Science - Diagnostic Medical Sonography

Owens Community College
Perrysburg, OH
05.2024

Skills

  • HIPAA Compliance
  • Customer Service
  • Organizational Skills
  • Conflict Resolution

Clinical Experience

  • Corewell Trenton Hospital (January-March 2024)
  • University of Michigan Medicine (August-December 2023)
  • Henry County Hospital (June-August 2023)

Affiliations

  • Society of Diagnostic Medical Sonographers
  • Sound Professionals

Certification

  • Basic Life Support (2023)

Timeline

Insurance Verifier / Medical Receptionist

Special Care OB/GYN
04.2019 - 06.2023

Online Fulfillment Specialist

Kohl's
10.2016 - 01.2019

Shift Leader

Dairy Queen
06.2014 - Current

Associate of Applied Science - Diagnostic Medical Sonography

Owens Community College

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Megan Harris