Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Megan Hayes

Tallahassee,FL

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

5
5
years of professional experience

Work History

Revenue Specialist III

State Of Florida Department Of Revenue
08.2023 - Current
  • Calculated child support obligations and debts to initiate collection actions.
  • Worked in collaboration with local, state and federal departments to obtain documentary evidence and other sensitive information.
  • Built strong relationships with community organizations to expand resources available for families in need of additional support beyond child support enforcement.

Technical Advisor

Apple Inc.
01.2019 - 10.2023
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Optimized IT infrastructure by strategically planning and executing necessary upgrades and maintenance work.
  • Served as primary point of contact for triaging technical issues.

Education

Bachelor of Science - Biology

Florida Agricultural And Mechanical University
Tallahassee, FL
12.2023

High School Diploma -

Lincoln High School
Tallahassee, FL
05.2016

Skills

  • Respectful and Compassionate
  • HIPAA Compliance
  • Patient Companionship
  • Microsoft Word Mastery
  • Friendly, Positive Attitude
  • Time Management
  • Flexible and Adaptable
  • Dependable and Responsible
  • Active Listening

Additional Information

  • Home Caregiver

Assisted those in financial need as a non-paid caregiver when needed.

Tasks include - Monitoring wellbeing of the individual and also providing food, necessary items while being under supervision.


  • Community Service for Homeless in Tallahassee, FL

Preformed multiple homeless giveback events for those in need in the community.

During these events, snacks and sanitary items were provided to many individuals in our community in need.


Timeline

Revenue Specialist III

State Of Florida Department Of Revenue
08.2023 - Current

Technical Advisor

Apple Inc.
01.2019 - 10.2023

Bachelor of Science - Biology

Florida Agricultural And Mechanical University

High School Diploma -

Lincoln High School
Megan Hayes