Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Megan Hellberg

Astoria,United States

Summary

Efficient employee known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining and medical experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.

Overview

4
4
years of professional experience

Work History

Medical Assistant

Urgent Care Northwest
Astoria, OR
10.2024 - Current
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Documented notes during patient visits.
  • Prepared treatment rooms for patient examinations.
  • Incorporated outside records into charts and EHR.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.

Team Leader/Medication Aide

Clatsop Retirement Village
Astoria, OR
12.2022 - 12.2023
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Maintained positive working relationship with fellow staff and management.
  • Monitored team workload to prevent burnout and ensure equitable task distribution.
  • Maintained daily inventory to facilitate successful material distribution.
  • Utilized electronic health record systems for entering medication orders and patient information.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Collected specimens from patients for laboratory testing purposes.
  • Monitored patients for adverse reactions to medications and reported findings to healthcare professionals.

Server/Hostess

Pig N Pancake
Astoria, OR
07.2020 - 11.2022
  • Took orders from customers accurately and in a timely manner.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Education

High School Diploma -

Knappa High School
Astoria, OR
06-2021

Skills

  • Medical office administration
  • Patient assessments
  • Sterile technique
  • Compassionate caregiver
  • Vital signs and examinations
  • Team member support
  • Safe food handling
  • Point of sale (POS) system operations
  • Dining customer service
  • Memory retention
  • Guest engagement
  • Leadership
  • Conflict resolution
  • Employee training
  • Insulin Administration
  • CPR, first aid, AED

Affiliations

  • Sports: Basketball, Volleyball, and Track
  • Clubs: Key Club and Leadership

Accomplishments

  • Team Leadership Award (Volleyball)
  • Varsity Patches (Basketball, Volleyball, and Track)
  • Employee of the Month (Clatsop Retirement Village)
  • Employee of the Quarter (Clatsop Retirement Village)

References

References available upon request.

Timeline

Medical Assistant

Urgent Care Northwest
10.2024 - Current

Team Leader/Medication Aide

Clatsop Retirement Village
12.2022 - 12.2023

Server/Hostess

Pig N Pancake
07.2020 - 11.2022

High School Diploma -

Knappa High School

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Megan Hellberg