Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Megan Hepker

Columbus,OH

Summary

Personable and professional Patient Registrar with 2 years of healthcare office experience. Proficient in record keeping and insurance processing, as well as coordinating staff and communicating with patients. Devoted professional proactively and quickly identifies best course of action for given scenarios and a strong advocate for those in need, committed to providing best possible service.


Overview

7
7
years of professional experience
1
1
Certification

Work History

Patient Registrar

Trinity Health
04.2022 - Current
  • Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits.
  • Accurately inputted patient and insurance information into company's computer system using Epic.
  • Imaged and scanned patient and registration documentation into electronic patient records.
  • Facilitated timely check-in by greeting visitors and establishing purpose of visits.
  • Provided counseling to help patients navigate financial assistance programs for uncovered bills.

Medical Officer

Camp Otterbein
05.2018 - 08.2018
  • Administered prescribed medications.
  • Directed and coordinated patient care activities of nursing and support staff.
  • Improved patient outcomes and delivery of care through improved clinical quality processes.
  • Confirmed consistent and accurate medical recordkeeping practices.

First Responder Trainer

Central Ohio YMCA
10.2016 - 01.2018
  • Organized and lead Red Cross Lifeguarding, CPR, and Administering Emergency Oxygen courses.
  • Delivered instructional presentations on equipment use, focusing on efficiency and safety.

Education

Bachelor of Science - Neurobiology

University of Cincinnati
Cincinnati, OH
04.2022

Associate of Arts - Spanish For Healthcare Providers

University of Cincinnati
Cincinnati, OH
04.2022

Skills

  • Patient Correspondence
  • Patient Screening
  • Maintaining Medical Records
  • Verifying Eligibility
  • Interpersonal Skills

Certification

  • PT - Phlebotomy Technician

Languages

Spanish
Limited Working

Timeline

Patient Registrar

Trinity Health
04.2022 - Current

Medical Officer

Camp Otterbein
05.2018 - 08.2018

First Responder Trainer

Central Ohio YMCA
10.2016 - 01.2018

Bachelor of Science - Neurobiology

University of Cincinnati

Associate of Arts - Spanish For Healthcare Providers

University of Cincinnati

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Megan Hepker