Megan Hevel
Sterling Heights,MI
Summary
Energetic nursing student and health care professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Office Specialist
Associated Retinal Consultants
Royal Oak, MI
02.2019 - Current
- Answered and directed incoming calls in a professional manner.
- Provided administrative support to medical staff, including scheduling patient appointments and managing physician calendars.
- Verified accuracy of insurance claims prior to submission for payment processing.
- Processed payments from patients and maintained accurate financial records.
- Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork, and provided directions to exam rooms.
- Ensured compliance with HIPAA regulations regarding privacy of patient information.
Registration
Beaumont Hospital
Troy , MI
08.2018 - 02.2019
- Assisted in resolving issues related to insurance coverage, billing, and coding.
- Created new patient accounts and maintained existing account information.
- Provided customer service to patients by answering inquiries regarding hospital services, policies, and procedures.
- Performed data entry of patient demographic information into the electronic health record system.
- Verified eligibility of insurance benefits with third-party payers prior to scheduling appointments or admissions.
Nutritional Service Assistant
Beaumont Royal Oak
Royal Oak, MI
05.2016 - 08.2018
- Assisted in the preparation and delivery of meals to patients according to prescribed diets.
- Gathered data on client's dietary intake and documented it for review by dietitians.
- Observed clients during meals to ensure they were following dietary guidelines.
- Maintained a clean and organized work area while preparing meals according to dietary plans.
- Monitored food storage areas to ensure proper temperature control, sanitation, and rotation of stock items.
Education
Bachelor of Science - Nutrition
Oakland University
Rochester Hills12-2016
Some College (No Degree) - Nursing
Chamberlain University
Troy, MISkills
- CPR Certified
- First Aid Certified
- Able to take and monitor vital signs
- Patient Safety
- Strong time management skills; able to prioritize tasks and care for multiple patients at once
- Strong teamwork
- Reliable and dependable
- Knowledge in medical equipment such as patient beds, vital sign machines, and patient charting
Certification
- CPR and First Aid Certified
Nursing Student
- Currently I am a Junior at Chamberlain University in their BSN nursing program
Timeline
Medical Office Specialist
Associated Retinal Consultants
02.2019 - Current
Registration
Beaumont Hospital
08.2018 - 02.2019
Nutritional Service Assistant
Beaumont Royal Oak
05.2016 - 08.2018
Bachelor of Science - Nutrition
Oakland University
Some College (No Degree) - Nursing
Chamberlain University
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