A seasoned Medical Assistant with a proven track record at River City Women’s Specialists, I excel in HIPAA compliance and patient care, enhancing clinic efficiency and patient trust. Skilled in phlebotomy and fostering strong patient relationships, my background spans direct patient care to surgical support, demonstrating a commitment to quality healthcare and compassionate service.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Medical Assistant
River City Women’s Specialists
Chattanooga, TN
10.2008 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Surgical Technologist (Labor and Delivery)
Erlanger Medical Center
Chattanooga, TN
01.2003 - 02.2017
Maintained high infection control standards.
Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
Assisted with vaginal deliveries
Phlebotomist
Park Ridge East Hospital
East Ridge, TN
02.2007 - 03.2008
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Tracked collected specimens by initialing, dating, and noting times of collection.
Stocked phlebotomy cart or carrier with appropriate supplies.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
CNA
Life Care Center of East Ridge
East Ridge, TN
06.2001 - 08.2003
Maintained high infection control standards.
Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
•Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.